Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Sep 13, 2019

In it for themselves...

Recommend
CEO approval
Business Outlook

Pros

Caring for animals and making guests day by helping them find a forever friend is very rewarding.

Cons

Way too many changes come way too quickly.

4.0
Jun 25, 2019

It used to be great..

Recommend
CEO approval
Business Outlook

Pros

Great discount, great products, a lot of interesting animals

Cons

Exhausting lists of tasks to do every day, not enough pay for what they are asking you to do, and clientele can be exhausting sometimes

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Petco Response
7y
We appreciate your honest review ⁠—we’re all in this together! We just wanted to let you know that we hear you, and will share your concerns with our team. Thank you!
3.0
May 30, 2019

Good people but dysfunctional organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On the whole, the individuals I worked with were great people who were passionate about the work they were doing and skilled in their individual roles.

Cons

Constantly shifting leadership & strategy made it difficult to execute long term strategy at the digital operational level. In just under 3 years there, I had 3 different roles and 6 different bosses. I relished in the opportunity to take on new challenges but never had the time to establish & execute strategy.

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Petco Response
7y
Thank you for your honest review. We do our best to adapt to changes in the business, but we want to ensure your concerns are being heard. We will share your feedback with our team as we continue to work towards making Petco a great place to work!
Viewing 142 - 144 of 6,870 Reviews

Glassdoor has 7,250 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.