Is Petco a good company to work for?

Petco has an overall rating of 3.0 out of 5, based on over 7,244 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 36% of employees would recommend working at Petco to a friend and 26% have a positive outlook for the business. The best reviews about Petco have been left by employees working as Project Manager , Guest Specialist and Merchandise Ops Specialist .

Does Petco pay their employees well?

According to anonymously submitted Glassdoor reviews, Petco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Petco. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Petco?

36% of Petco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petco 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Petco?

Sales Associate (376) , General Manager (336) , Dog Trainer (250) , Dog Groomer (211) , Aquatics Specialist (188) , Cashier (172) , Guest Experience Specialist (170) , Sales Associate/Cashier (160) , Guest Advisor (151) , Pet Stylist (137) , Assistant Manager (117) , Merchandise Operations Leader (97) , Manager (94) , Companion Animal Leader (92) , Store Manager (92)

What are the pros of working at Petco according to real employee reviews?

"Most of the people with whom I worked on a daily basis were great people." ((in 343 reviews)); "If you're lucky your coworkers will be great people and you'll have some fun at work." ((in 258 reviews)); "Good benefits and working with dogs is awesome." ((in 215 reviews)); "Flexible Hours and Nice Co" ((in 142 reviews)); "Fun work environment if your a dog person" ((in 79 reviews))

What are the cons of working at Petco according to real employee reviews?

"When working in stores pay is low and annual increases are always very minimal (1" ((in 539 reviews)); "Corporate structure with too much focus on PALS and subject to poor management ruining it for everyone." ((in 530 reviews)); "Managers don't do the right things including allowing employees to do/sell drugs on the job." ((in 259 reviews)); "No training on what each department does and how the company works whatsoever when you join." ((in 160 reviews)); "Poor leadership and had to do others jobs on top of your own" ((in 101 reviews))

What are employees saying about Petco layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Petco layoffs and their outlook for job security at Petco in 2026.

What are the top reviewed Petco locations?

San Diego , San Antonio , New York , Houston , Chicago , Los Angeles , Atlanta , Dallas , Seattle , Saint Louis , Baltimore , Denver , Portland , Phoenix , Philadelphia , Las Vegas , Columbus , Austin , Pittsburgh , Brooklyn , Washington , Reno , Orlando , San Jose , Jacksonville , Tampa , Boston , Braselton , Fort Myers , Richmond

Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)

Joel D. Anderson

33% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,865 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews

1.0

Jul 26, 2021

Management has good intentions,

Marketing data analyst

Recommend

CEO approval

Business Outlook

Pros

Petco can be a fun company to work for, the people in non-management roles are always great, very nice to work with. Compensation is average, lately the CEO / human resources have tried to focus on putting the employee first, but they are many years behind to get to a point where people actually enjoy working there and want to stay. Shifting priorities make analyst / lower manager level take the brunt of the stress.

Cons

I was asked by the VP of my department (analytics) to: 1. Be responsible for work that others outside my department do not complete, to the point where it was my fault if it wasn't done. They expected me to work 60-80 hours per week on a regular basis. 2. Give up my weekends to finish this work, on top of weekly hours. (feeding into the constant snowball of lack of accountability, no work/life balance) This was the reason I left the company, there was no boundary/level of respect for the fact that I would like to have a work/life balance. This company refuses to staff up to a level where the work is shared evenly/realistically. Everything is always a fast sprint, and it never ends. It was clear to me that my VP did not care about me and my well-being, so I left. I would highly discourage anyone from ever working here for too long, it takes a toll on your personal/family life working so much.

3.0

Oct 9, 2020

Great direction from the top, ruined by field leadership.

General manager

Recommend

CEO approval

Business Outlook

Pros

The direction that our top level leadership is moving the company in is inspiring. Support from peers is great. Benefits are good, and continue to improve.

Cons

Mid level field leadership is missing the message that is being delivered by the Executive team and is distorting the vision that they have for the future of Petco.

Petco Response

5y

Thank you for your honest review, we will be sure to share your experience and feedback with our team.

1.0

May 17, 2020

Extremely Hostile Place to Work

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

There are some people who are decent and good-hearted but sadly they don’t seem to survive here. They either leave from disgust or get fired as misfits.

Cons

Totally political environment where daggers are out for anyone who gets in the way. Lots of side deals among top management to enrich themselves while everyone else does with less. People lie about their numbers and incredibly no one checks. No one seems to care about fairness or honesty. And if you’re a woman, think twice about coming here unless you’re happy to be silent and play a subservient role.

Petco Response

6y

Thank you for your honest review, we regret to hear about your concerns. If you experienced a situation that violated our Code of Ethics and Conduct, please contact the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/.

Viewing 13 - 15 of 6,865 Reviews

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