Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Bring your dog to work Petco Park - Padres Baseball Games Living in San Diego

Cons

Work/life balance can be a challenge. The vibe in the office is fairly tense and chaotic. The atmosphere (other than the loving dogs) is one that I could do without. The eCommerce side of the business is simply a sh*t show, it's honestly unbelievable that the website is still up an functional (albeit, barely). The amount of time it takes to execute changes, even minor issues, is excruciating. At this point in time, there's no chance Petco will ever catch up with the always changing strategies and tactics which Amazon, Chewy and many others conduct so effortlessly.

1.0
May 15, 2021
Recommend
CEO approval
Business Outlook

Pros

You’ll learn to appreciate everything that makes life important because this work environment will make you question why you are spending your blood, sweat, and tears to work in a place that values people so little.

Cons

This is a terrible work environment. Arrogant men (all CEO insiders) take charge on idiotic projects that bleed $$. Most women marginalized unless Ron takes a liking. There’s a lot of ideation that has nothing to do with reality. Health and wellness?? What?? Look at the marketing - what a joke. All the “dogs” talking to each other in an expensive manor? Have any of these campaign people ever been in a Petco? You can barely find the bag of mass commercial dog food you want in the pile in the aisle. Instead of spending money on this inane marketing campaign why not pay your people a liveable wage?

1.0
Jan 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros? This place will darken your soul. I’ve never seen such unmitigated money-grubbing greed and lying just so people could get rich in the IPO. Truly appalling.

Cons

Where to start? Just when the company was furloughing employees last March when the COVID lock-down started, the CEO was busy handing out millions of new stock options and salary raises to his direct reports. It’s lots of manufactured video spots and canned words for the masses but no concrete actions. Millions more for the execs with little crumbs for the rank and file. These people are the antithesis of leaders in my book. Glad to be out of this horror show where you’re set up to be a serf kissing the feet of lords all day long.

Viewing 16 - 18 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.