Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Jun 21, 2020

Invest More In Hourly Employees

Recommend
CEO approval
Business Outlook

Pros

Good work life balance and not hard to learn your job, although there is a lot to learn. PetCo does really great work with the PetCo Foundation. The company invests a great deal in helping animals. They have set high standards for animal care and do well enforcing those standards.

Cons

Doesn't seem like corporate realizes what burden they place on the employees when they push for certain results. Feels like you can never really meet expectations regardless of the effort and speed you work. The payroll is so tight it becomes physically impossible to get all the work down within your shift, even our top employees struggle. The way work is getting down is because employees are working off the clock and the salaried manager becomes married to the store working 70-80 per week.

2.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Campus is nice. Dogs are nice. People I work with are nice

Cons

Work-life balance does not exist here! Some departments enter at 9 and leave at 4:30, but if you are in private brand, you can forget it. We have worked too hard and, if you try to tell management, they simply say "I need you to do more with less" or some other line that HR has given them. There is no responsibility and many blame others. They even force meetings where we have to go in and explain / apologize to our co-workers if we fall behind. It's not about work together to fix a problem, it's about having the vice president look down on us and the partners try to avoid guilt because they all are afraid around the VP. There is CONSTANT changes that happens in strategy, priorities, work and expectations that cause problems in the timeline and nobody says anything because the fears the VP, while adding tons of extra work . If you like ownership of your work and recognition, go to different company, because EVERY decision you make will go through several layers of people and will be question or even mocked by the vice president. This is not a pleasant environment to work with, and the occasional "party" does not really help corporate morale.

3.0
Jun 19, 2019

Marketing in Shambles

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-New CEO made solid changes throughout the company in partnership with new Human Resources Officer -Great company to work for to connect with target audience who is passionate about pets - Pets allowed at work

Cons

-New CMO -Environment of fear across marketing teams

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Petco Response
7y
We are grateful for your employment with us and value your opinion. We will share your feedback with our team as we continue to work towards making Petco a great place to work. Thank you!
Viewing 19 - 21 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.