Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
3.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay ($12+) Good hours

Cons

Not enjoyable if the managers are not good. I had 3 full-time managers that were terrible. Two were fired and one quit after I left. All of them were thrown into the position too fast without enough training in the company. The stress for the position was thrown back on us employees rather harshly.

3.0
May 3, 2023

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Easy to manage Animals around all the time Decent schedule

Cons

Low pay Lack of training Lack of communication

3.0
Apr 24, 2023

Over worked

Recommend
CEO approval
Business Outlook

Pros

Relationship with pet parents. If a store is properly staffed with over achievers the store manager job is moderately easy. Room for advancement of above mentioned over achievers as there is a lot of turn over and new store openings.

Cons

The pay. Its hard to find the over achievers at the pay rate Petsense has. There's very little payroll hours. They roll out major things like POG changes or whole store price changes, but they were all wrong so we have to redo them . These surveys they push, they are 10 years to late. Most don't care about the survey thing any more. But the T.E.A.M score is part of the managers bonus. I think the CEO is great (Hal Lawton is the CEO of TSC. The CEO listed as Greg Sandfort is incorrect) but trickling down from him is a hot mess.

Viewing 52 - 54 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.