Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
1.0
Dec 21, 2018

Lack of leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interacting with customers and genuinely building a connection. Pets, of course!

Cons

I worked at Petsense for over a year and saw so much turnover it was unbelievable. I left myself at one point, but came back and worked for one of the best managers I know that company had ever seen. But the company itself doesn't value its employees, all they want is bodies in a store. On a store manager level, we were great. But when you move up to market managers and regional managers, there was so little care and so little leadership. As long as sales were good, they didn't care to check in. But the second sales dropped, it was the end of the world and your store needed to be "fixed." Also, your workers deserve more pay for what they deal with.

1.0
Dec 20, 2018

Go somewhere else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to see lots of animals and help people.

Cons

You are over worked and under paid! I was there 3 years and only got a .50 cent raise after 2 years.

1.0
Nov 25, 2018

...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All of the customers were friendly Cute pets! Wonderful employees 20% discount

Cons

Upper management Lack of training Constantly changing policies - not informing managers ahead of time Constantly changing store layouts Feels like corporate is against you!!

Viewing 202 - 204 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.