Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
2.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Working with rescue groups and having animals around you all the time

Cons

Hr dept is awful. And if you are a groomer you can get away with anything bec7they need groomers

2.0
Nov 27, 2016

Associate/keyholder

Recommend
CEO approval
Business Outlook

Pros

It's a job and it's not very hard to get hired. As long as your not a minor or have a felony, they will hire you because of a high turnover rate. Just show up for the interview and you got it. Discount I guess? 20% off. And want to be a keyholder for an extra dollar? You got it because they have no standards about that position either.

Cons

Full time is myth and you won't get more than 30 hrs a week because they don't want to pay for benefits. No upward movement and hard workers aren't valued. They don't care as long as you show up. Raises and training are none existent. Got a genuine complaint? Out of luck because they don't care. They really just don't care about anything else besides there money. There are a few decent stores but most are like this. Store management is usually unprofessional towards their employees and customers. I've seen loyal customers be lost due to this behavior. HR is nonexistent and their "open door" policy is worthless. If there is a complaint about store management, it's not taken seriously and the fear of retribution is real because there is a lack of privacy.

4.0
Oct 4, 2016
Recommend
CEO approval
Business Outlook

Pros

-Flexible schedule -a lot of responsibilities to develop your training -Great managers

Cons

-Too much is expected of the key holders that management, themselves do not do. -Pay could be better -Fluctuating hours

Viewing 244 - 246 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.