Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
2.0
Sep 6, 2016

Retail

Recommend
CEO approval
Business Outlook

Pros

Most staff are friendly. They really care about animals. Nice central location in town. You get some discount on items and first dibs on things that are going out of stock.

Cons

Its a retail job and the manager is a tool. The pay is low and the hours are not great. But i will say they did work very much with me and my schedule.

3.0
Aug 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy job, decent pay, animals

Cons

Management, upper management, training, management

2.0
Apr 19, 2016

Grooming salary and managment

Recommend
CEO approval
Business Outlook

Pros

You get to work with some really awesome dogs. Had fun working with my co-workers for the most part. HR is very nice. They don't know what goes on at the store when they aren't there or a bunch of employees would have been fired, including the manager.

Cons

Poor Store Management! Hi turnover rate. Do not expect to make much commission. They will tell you that you can make 50% on all grooms, lies you have to make double your weekly salary before you even start to make up to 30 or 50% depending on what type of groom it is. A lot of drama and lack of maturity.

avatar
Petsense Response
10y
Hey there! I am sorry if our compensation structure was confusing, but it is pretty straightforward. Petsense pays all groomers a guaranteed base wage, usually $9 per hour. This is to protect you in the case of a slow week, bad weather, etc. If you are scheduled for 40 hours and work all 40 hours, would would make $360 that week, even if a single dog doesn't come through the door to get groomed. This is rarely ever the case (usually only if a town has really bad weather) and most of our groomers average between $15 and $25 per hour with commissions. In regards to commissions, our groomers make 50% on grooms (with potential to earn 55%) and 30% on baths, but only if their weekly earning out pace their hourly base wage. It is a pretty normal salary structure. We've never been more satisfied with our store progress in your former location. We wish we would have zero percent turnover in all stores, but sometimes change is good so that we can make sure we are always delivering the best service to our customers.
Viewing 247 - 249 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.