Is Phoenix Home Care a good company to work for?

Phoenix Home Care has an overall rating of 3.8 out of 5, based on over 241 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Phoenix Home Care to a friend and 73% have a positive outlook for the business. The best reviews about Phoenix Home Care have been left by employees working as Registered Nurse , Licensed Practical Nurse and LPN- Private Duty .

Does Phoenix Home Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Home Care employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Phoenix Home Care. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Phoenix Home Care?

73% of Phoenix Home Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Home Care 3.9 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Phoenix Home Care?

LPN- Private Duty (13) , Licensed Practical Nurse (13) , Registered Nurse (10) , Licensed Practical Nurse (LPN) (9) , In Home Caregiver (6) , CNA (5) , Certified Nursing Assistant CNA (5) , Hospice RN Case Manager (5) , Patient Care Assistant (PCA) (5) , Personal Care Aide (4) , Personal Care Assistant (4) , Staff RN (4) , Caregiver, CNA (3) , Home Health Aide (3) , RN Case Manager (3)

What are the pros of working at Phoenix Home Care according to real employee reviews?

"There is NO toxicity here, no drama, management is approachable" ((in 13 reviews)); "Flexible schedule, learning to work with different medical devices" ((in 9 reviews)); "The staff is fun to work with and the supervisors are very caring." ((in 5 reviews)); "Great people to work for." ((in 5 reviews)); "Phoenix is a fantastic company with great leadership!" ((in 5 reviews))

What are the cons of working at Phoenix Home Care according to real employee reviews?

"Pay was low in my opinion" ((in 24 reviews)); "Benefits are below average." ((in 9 reviews)); "Training is inconsistent and incomplete." ((in 5 reviews)); "Not super great communication between departments at times" ((in 5 reviews)); "3 mos for insurance." ((in 3 reviews))

What are the top reviewed Phoenix Home Care locations?

Springfield , Independence , Saint Louis , Wichita , Joplin , Overland Park , Kansas City , Columbia , Topeka , Jefferson City , Sedalia , Loveland , Branson , Maryland Heights , O Fallon , Camdenton , Nevada , Hannibal , Grandview , Missouri City , Marshall , O Fallon , New York , Arizona City , Phoenix , Lawton , Fort Collins , Columbia , Atlanta , Mountain Grove

Phoenix Home Care reviews

3.8

73% would recommend to a friend

(236 total reviews)

Phil Melugin

85% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.9

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

Phoenix Home Care has an employee rating of 3.8 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Home Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

236 reviews

4.0

Aug 28, 2017

great place

Licensed practical nurse

Recommend

CEO approval

Business Outlook

Pros

work with you on your schedules, they are also a very great company to work with.

Cons

communication is all through email, which isn't horrible but when you call the office they hardly pick up the phones the first time. you have to leave a voicemail.

Phoenix Home Care Response

8y

We appreciate you reaching out and thank you for your feedback. Feel free to reach out to us at 855-881-7442 at any time! Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

1.0

Jul 6, 2017

Pca

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Offer benefits but not the greatest. Good experience really not much more

Cons

Low pay never any raises. Never guaranteed hours and when first hired takes forever to get any clients. Insurance is a very high deductible. Would rather clients go without hours then pay OT.

Phoenix Home Care Response

8y

We appreciate you reaching out and thank you for your feedback. We do not take your feedback lightly and will be looking into this situation. Feel free to reach out to us at 855-881-7442 with any concerns or further information. Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

4.0

Jul 4, 2017

Some things could be better but I absolutely LOVE working for this company!

Nurse aide

Recommend

CEO approval

Business Outlook

Pros

Your team always has your back, get to help people going through hard times, very very flexible with scheduling and very understanding to taking days off along with emergencies and having to call in, almost always have new clients for different days, hours, and areas for you to pick, I love the extra holiday pay

Cons

One thing that bothers me is that we can't get to 40 hours steady, it has to be through fill in a because they won't just give you a steady 40 hour week, which can be very stressful, especially as a single parent trying to make ends meet by myself. I also dislike that we have to work at least one weekend a month but hey at least it's only manditory for 1 weekend each month, sometimes some of the scheduling girls need to communicate a little more, and the only other thing I can think of is if you get rude clients or feel uncomfortable being in a certain home and you ask for a new client and a different caregiver for them, I think it should take less than 2 months to be arranged instead of 2.5 almost 3.

Phoenix Home Care Response

9y

Thank you for your review! We are happy to have you on Team Phoenix. I will pass along your feedback to our scheduling teams and managers. Thank you again!

Viewing 22 - 24 of 236 Reviews

Jobs at Phoenix Home Care

Care Coordinator and Scheduler

Care Coordinator and Scheduler

Human Resources Coordinator

Care Coordinator and Scheduler

Home Health Intake Coordinator