Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Veteran status

Reviews by job title

74 reviews

4.0

Jul 26, 2019

It's a Zoo!

Events

Recommend

CEO approval

Business Outlook

Pros

Coworkers, animals, culture of events department

Cons

Nonprofit salary, hours/unpaid overtime, outof touch management/cliques

5.0

Mar 28, 2019

Zoo exhibit guide

Exhibit guide

Recommend

CEO approval

Business Outlook

Pros

Very fun job educating guests, you get to hang out at the zoo all day.

Cons

In the summer it's tough with how hot it gets. Also lacks training on how to approach guests when they break a rule, which there are a million of. Sometimes feels more like security/baby sitting the guests instead of an education position.

5.0

Jul 2, 2018

Guest Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working environment, awesome benefits

Cons

Communication is poor at times

Viewing 49 - 51 of 74 Reviews

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Jobs at Phoenix Zoo

SENIOR HORTICULTURIST

Keeper I, II, Senior - Ectotherms

VOLUNTEER ENGAGEMENT COORDINATOR

BUSINESS SYSTEMS & REPORTING MANAGER