Pitney Bowes reviews

3.5

56% would recommend to a friend

(2,826 total reviews)
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Kurt Wolf

63% approve of CEO

47% positive business outlook

Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Nov 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Immediate IT manager/director was excellent. I enjoyed his leadership abilities in action. He believed in the walking around style of senior management. Paid well. Flexible hours. The technical challenges were interesting, if not challenging to achieve. I found it interesting to create the solutions.

Cons

Project manager didn't understand how to properly test software before releasing ( selling ) it to client. Client canceled their account worth $30 million annually due to lack of testing. Weekly assignments were assigned by project managers without any input from qualified developers. 1 day assignments would take 3 weeks. 2 week assignments would take 1 hour to complete. It was interesting just to see what figure was put down as to the estimated time to complete. We used to laugh a lot at the assignments. Laughter was common ( that was a real benefit actually ).

4.0
Aug 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Support from local district management in Nashville is superb. The local comraderie is unbeatable, although I hear that's not as much the case in other districts. Incentives and potential for increased income is vast, and depends entirely on personal performance. In my first full year, I've won hundreds of extra dollars in gift cards and incentive money, along with a giant flat screen television. You get to meet with a diverse group of businesses and learn details about their operations and goals. The benefits are extremely good, and it helps that the local sales team is very supportive of new reps.

Cons

The ups and downs of a sales job when you're new to the profession. The base salary is pretty low.Due to the nature of my position, it is hard to take a long vacation, and district management tends to to pressure you not to. While advancement in sales is clearly available, I dont get the feeling that it would be easy to make a move into a different area of the company from my position in U.S. Mailing Operations. This is too bad because there are so many other areas of the company that I would like to get to know better.

1.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

This used to be a great company.

Cons

I rarely write negative reviews, but my experience with this company makes it necessary. The biggest issue lies at the leadership level. The executives appear to lack clear direction, and instead of working toward a unified vision, each seems to be pursuing their own agenda. This creates confusion, inconsistency, and a culture where priorities shift constantly without explanation. Lack of Vision: There is no cohesive strategy guiding decisions, which leaves employees and clients uncertain about the company’s goals. Self-Interest Over Teamwork: Leaders and staff often prioritize personal projects or ambitions rather than what benefits the organization as a whole. Impact on Performance: Without alignment at the top, execution suffers. Projects stall, communication breaks down, and morale declines. It’s disappointing because the company has potential, but until leadership commits to a shared vision and transparent decision-making, progress will remain limited.

Viewing 187 - 189 of 2,826 Reviews

Glassdoor has 3,169 Pitney Bowes reviews submitted anonymously by Pitney Bowes employees. Read employee reviews and ratings on Glassdoor to decide if Pitney Bowes is right for you.