PlanSource reviews

3.5

62% would recommend to a friend

(106 total reviews)
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Mike Morini

56% approve of CEO

54% positive business outlook

Reviews by job title

106 reviews

Reviews about "Culture"

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1.0
Oct 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home Always busy with clients/tasks

Cons

Very disorganized company with extremely high turnover rate. Management lacks in communication and little to no training. They hire new waves of people and will instantly fire or lay people off instantly without warning. The manager there is careless and very unresponsive as well.

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PlanSource Response
3y
Thank you for taking the time to share your experience with PlanSource. Our high-growth, fast-paced culture is not for everyone however, we are grateful to hear you were able to enjoy our work from home flexibility to help deliver service to our clients. PlanSource has gone through a lot of change which is common in a high-growth technology environment. We try our best to make sure that change is well thought out, and that the resources necessary are available to our team members. Communication styles vary from leader to leader, and we encourage team members who might need assistance to engage their managers in more direct dialogue. We aim to be 100% transparent with job resonsibilities, as well as with any additional work that needs to be completed so that our team members are aware of any change that might happen. Our quarterly Town Halls talk about the direction of the business, and also address any changes that have happened, or might happen and can impact our teams. We appreciate your review and wish you the best with your continued career growth. Sharon Brand - Chief People Officer
5.0
Jul 27, 2022

We're pushing what's possible - together.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- New growth and development opportunities - Employee resource groups for all kinds - Hybrid work environment/flex Fridays during the summer - Recent improvements to benefits like unlimited vacation, sick time and great family leave benefits for our working moms and dads - Employee surveys with real results - Leadership is focused on the people

Cons

No cons in my experience but there is a noticeable shift - with new leadership and an evolving culture, everyone feels it. Change is hard but it's necessary for growth and we're creating a new path to achieve greatness - TOGETHER.

2.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Work From Home is always a plus and likely the future of business. Team was kind and friendly, always willing to help out new or inexperienced employees.

Cons

McDonalds level paychecks baby, literally left to pursue a job in retail

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PlanSource Response
4y
Thank you for taking the time to share your experience while working at PlanSource. We always love to read about our amazing team and are glad that the people you worked with were kind, friendly and willing to help. We agree, it can be a culture change when moving between professional environments like retail into SaaS and it is not for everyone. All great cultures strive for honesty, transparency, and great communication with their teams; so, it does give us something to think about if our responses come across as nothing-speak. We strive for open communication and have continued to host regularly scheduled company-wide town hall meetings where team members are encouraged to submit anonymous questions to be answered. We also have an open-door policy that means anyone can come to HR or an Executive level team member with any questions or concerns. We wish you the best as you find the path that works for you. Alan Primeaux Chief Operating Officer
Viewing 31 - 33 of 106 Reviews

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