PlanSource reviews

3.5

62% would recommend to a friend

(106 total reviews)
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Mike Morini

56% approve of CEO

54% positive business outlook

Reviews by job title

106 reviews

Reviews about "Culture"

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4.0
Feb 9, 2022

Great Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are awesome at PlanSource

Cons

High-growth company comes with some growing pains

2.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great! Love them and loved working with them.

Cons

Pay is awful! I thought my pay was decent and when the company did an audit of my pay they said I was within the industry standards. And then I got offered multiple jobs paying over $30K more a year on the base with significantly higher bonuses. When I told them I was leaving the said that my new salary was out of market for my position and instead of countering they offered me a stay bonus and some extra time off. My advice to employees is to know your worth and know that you are expendable. I also just found out that they are stiffing me on my Q4 bonus. Giving me half of what I was owed. On top of that, when I reached out to finance and HR they were unable to tell me why I didn't qualify for my full bonus. They told me to go to my manager, who became the manager a week before I left the company. One of my last projects saved the company over$30K and this is how they thanked me for my service.

2.0
Feb 1, 2022

Unpredictable Leadership and Low Compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few years ago, this was an awesome place to work. Unfortunately, it got acquired and leadership change after leadership change eventually led to a massive push to outsource everything to India. This happened conveniently at the start of the Covid pandemic, which was immediately followed by massive layoffs with no warning and a surge of new India positions. It all felt pretty shady and the stress is still hanging over the remaining US employees. - Remote options available for most roles - If you are from India, the opportunities seem pretty great. - Employees who have been with PlanSource longer than 3 years all are amazing and great to work with.

Cons

- Benefits aren't great (especially for a "Benefits Administration" company) - Very low compensation with no opportunities for promotion. - Leadership refuses to be transparent when it comes to outsourcing, compensation, restructuring, or company wide decisions. - Too much focus on quantity over quality in employees. Example: letting long time employees with valuable domain knowledge leave while adding hundreds of India employees with no prior knowledge. - Attrition hasn't slowed down in two years. Leadership refuses to hire high experienced replacements for lost knowledge. - No Cost of Living adjustment. - Both US and India employees are expected to work at odd hours due to the vast time difference.

Viewing 40 - 42 of 106 Reviews

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