Working at Point Quest has been nothing short of a nightmare. If you're looking for a place that will set you up to fail, disregard your professional development, and completely overwhelm you with unrealistic expectations, this is the job for you. Let me break it down:
1. No Training or Support:
From day one, you are thrown into the deep end with zero guidance. Despite promises during the interview process, there was absolutely no training or onboarding. I had to figure everything out on my own, and when I asked for help, I was either ignored or given vague, useless advice.
2. Constantly Changing Expectations:
Expectations and job duties are a moving target here. One day, you're told to prioritize one thing, and the next day it's something completely different. There is no clarity or stability, making it impossible to plan or get any meaningful work done.
3. No Clear Role Responsibilities:
Roles and responsibilities are undefined and overlap constantly. No one knows what they’re supposed to be doing, which leads to chaos, miscommunication, and duplication of efforts. It’s impossible to know where your job ends and someone else’s begins because, frankly, no one has any idea.
4. Unethical ABA Service Providers:
The so-called "ABA" services provided here are a joke. Many of the staff have no real competence in Applied Behavior Analysis. Some of the practices are downright unethical, which is shocking given the vulnerable populations we are supposed to be helping. As a BCBA, it was horrifying to witness such disregard for ethical standards.
5. Enormous Caseloads with No Support:
Caseloads are massive, with no regard for the quality of care or how much one person can reasonably manage. There is no acknowledgment of the strain this puts on both staff and the clients we serve. Upper management is only concerned with filling contracts and numbers, not the well-being of their employees or the students.
6. Complete Lack of ABA Competence:
It’s honestly baffling that a company claiming to provide ABA services can employ so many people with no understanding of ABA. The incompetence is rampant, and I found myself constantly having to clean up after others’ mistakes, all while trying to maintain some level of professional integrity.
7. Unorganized with No SOPs:
The entire operation is a disorganized mess. There are no standard operating procedures (SOPs), no structure, and no process for anything. It’s all about flying by the seat of your pants and hoping for the best. This leads to inconsistent services for the students, and it’s the staff who get blamed when things fall apart.
In summary, Point Quest is a toxic, unethical, and disorganized company that does not value its employees or the clients it serves. If you care about professional integrity, ethical service provision, and maintaining your sanity, stay far, far away from this place.
