PointClickCare reviews

3.4

52% would recommend to a friend

(853 total reviews)
avatar

Dave Wessinger

65% approve of CEO

49% positive business outlook

PointClickCare has an employee rating of 3.4 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PointClickCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great env. AI deployments growing, so good work. Friday half days. Unlimited vacations. Extremely valuable mission. Awesome CEO

Cons

Nothing that is not in another good company. More pros than cons

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PointClickCare Response
3d
Thank you for sharing such positive feedback about your experience at PointClickCare. We're thrilled to hear our mission, culture, and focus on innovation have resonated with you. Thank you for your kind words. Your contributions truly make a difference, and we're grateful to have you as part of the PointClickCare team.
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Half day Fridays off in summer

Cons

Low salary as per industry standards

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PointClickCare Response
3d
Thank you for taking the time to share your feedback and for being part of PointClickCare for more than three years. We're glad to hear you value the work-life balance we strive to provide. We appreciate your feedback and are committed to continuously enhancing the overall employee experience. Thank you for everything you do at PointClickCare.
1.0
Jun 26, 2026

Exceptional teams hindered by unrealistic leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people doing the day-to-day work are exceptional. The engineers, product managers, AI experts and other teams are incredibly talented, collaborative, and genuinely care about building products that help customers. The company's greatest strength is the dedication and quality of the people on the ground who consistently go above and beyond despite the challenges they face.

Cons

Senior leadership, especially the new PEO leadership (ex-Amazon), has created a culture where aggressive timelines and unrealistic expectations have become the norm, often at the expense of thoughtful planning and sustainable execution. There is a strong emphasis on delivering quickly, which can make it difficult to raise concerns when timelines, priorities, or approaches are not working. As a result, many employees, especially VPs+, appear more focused on protecting their jobs than engaging in open, honest discussions about risks or challenges. A healthier culture would encourage constructive disagreement, empower employees to speak up without fear of negative repercussions, and value transparency as much as execution. The other concern is a perceived lack of consistency and transparency in how leadership opportunities are awarded. Often, promotions and senior hires appear to favor existing personal or professional relationships over demonstrated performance and impact. Whether or not that is the reality, the perception alone can be damaging, leaving many employees feeling they must continually prove themselves while others advance more easily. Greater transparency around promotion criteria and hiring decisions would go a long way toward building trust and reinforcing that opportunities are based on merit.

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PointClickCare Response
3d
Thank you for taking the time to share your feedback. We're sorry to hear about the concerns you've raised. We are committed to fostering an environment where employees feel heard and supported. If you're comfortable doing so, we encourage you to connect with our HR Team or use our confidential Ethics Hotline to provide additional feedback. We appreciate you taking the time to share your perspective and for your continued contributions to PointClickCare.
Viewing 4 - 6 of 853 Reviews

Glassdoor has 1,008 PointClickCare reviews submitted anonymously by PointClickCare employees. Read employee reviews and ratings on Glassdoor to decide if PointClickCare is right for you.