PointClickCare reviews

3.4

52% would recommend to a friend

(853 total reviews)
avatar

Dave Wessinger

65% approve of CEO

49% positive business outlook

PointClickCare has an employee rating of 3.4 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PointClickCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
2.0
May 13, 2020

Nice enough

Recommend
CEO approval
Business Outlook

Pros

Friendly staff Great pay Decent training Great system Up to date technology

Cons

Management Clear Communication Lack of support Better directives Team work

1.0
Jul 23, 2024

Would not send my worst enemy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Serving customers and helping people

Cons

I was there for a long time and was let go for no reason at all. I won’t give the actual reason in fear of retaliation. Basically the manager didn’t like me or I was making too much money. I was fired then told I could be hired back in the same exit interview, what a joke. I felt let down by a company that I put my heart and soul into for a very long time and then just thrown out and given no justifiable reason at all. It felt like a divorce and rocked my whole family. There were a lot of us. We all bled green, gave up countless hours of family time for the company and for what? Annual performance reviews were perfect, never written up, and after a long time just canned. What happened to we don’t get rid of our own? Or if you don’t like your job we’ll find something you do like? Or how are other people told they have so long to find another job within the company before termination while others don’t get that opportunity? I guess it’s in who ya know.

avatar
PointClickCare Response
1y
Thank you for taking the time to share your experience. We deeply regret to hear that you felt let down by the company, especially after your long tenure and dedication. Your feedback is invaluable, and we take it very seriously. We understand that being let go can be a deeply personal and challenging experience, and we are sorry that you felt the process was not handled with the care and transparency you deserved. Our goal is always to support our employees and provide clear communication. We are committed to learning from this and improving our processes. If you feel comfortable, we would appreciate the opportunity to discuss your experience further. Please reach out to our HR team to directly so we can better understand the specifics.
5.0
Feb 12, 2020

great benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They truly like innovation and new ideas, always looking for a better way to do things

Cons

Women do not get many opportunities to advance in careers, men with less experience and less education get lots more opportunities

Viewing 13 - 15 of 853 Reviews

Glassdoor has 1,009 PointClickCare reviews submitted anonymously by PointClickCare employees. Read employee reviews and ratings on Glassdoor to decide if PointClickCare is right for you.