PointClickCare reviews

3.4

52% would recommend to a friend

(853 total reviews)
avatar

Dave Wessinger

65% approve of CEO

49% positive business outlook

PointClickCare has an employee rating of 3.4 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PointClickCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Some hard working people who genuinely care about doing great work -Flexible work arrangements (work from home, unlimited PTO) -Company equity if you are a top performer

Cons

-Lack of process documentation creates confusion and disorganization -Leadership is absent, seemingly not knowing of department issues or reason behind project failures -Compensation is not competitive for the industry or job level -Performance reviews are inconsistent, heavily biased based on how hard your leader pushes your case -Frequent organization changes create disconnection -Lack of career conversations or progression opportunities -Recent layoffs were hidden and not explained or communicated across the company -Overall, company decision making lacks transparency and has the feel of a large corporation where leadership doesn't seem to know what's happening in the business, why deadlines are missed, or projects fail

avatar
PointClickCare Response
3mo
Thank you for sharing your perspective and for your continued contributions over the years. We’re disappointed to hear that your experience has not met expectations. Feedback like this helps inform our ongoing efforts to improve the employee experience, and we remain committed to ensuring employees feel supported. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you again for your feedback, and we wish you all the best in your future endeavors.
4.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Super supportive organization, generally great leadership and an important mission

Cons

There is a lot of change and things in flight that can make it really difficult to keep things aligned internally

avatar
PointClickCare Response
3mo
Thank you for taking the time to share your feedback and for your continued contributions over the years. We’re glad to hear about your positive experience with the team, leadership, and our mission. We also recognize that ongoing change can be challenging, and we remain focused on strengthening communication and coordination across teams. We appreciate you sharing your perspective and your continued commitment to PointClickCare.
4.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

pushing heavily on AI and usage

Cons

AI usage also go's toward performance

avatar
PointClickCare Response
3mo
Thank you for sharing your feedback and for your continued contributions.
Viewing 16 - 18 of 853 Reviews

Glassdoor has 1,008 PointClickCare reviews submitted anonymously by PointClickCare employees. Read employee reviews and ratings on Glassdoor to decide if PointClickCare is right for you.