Does Ponessa Behavioral Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Ponessa Behavioral Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ponessa Behavioral Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Ponessa Behavioral Health?

61% of Ponessa Behavioral Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ponessa Behavioral Health 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ponessa Behavioral Health?

Tss (30) , Therapeutic Staff Support (17) , BSC/MT (15) , Behavioral Health Technician (15) , BHT-behavioral Health Tech (9) , TSS Worker (9) , Therapist (7) , Behavior Consultant (6) , Outpatient Therapist (6) , BC/MT (5) , Behavior Technician (4) , Intern (4) , Support Staff (4) , Behavior Specialist (2) , MT/BSC (2)

What are the pros of working at Ponessa Behavioral Health according to real employee reviews?

"Great coworkers and rewarding working with families and teachers who appreciate you" ((in 12 reviews)); "The supervisors who ran the weekly supervision meetings were also amazing." ((in 12 reviews)); "Thorough training" ((in 11 reviews)); "The staff is great and welcoming!" ((in 10 reviews)); "Flexible schedules to meet educational and personal pursuits" ((in 9 reviews))

What are the cons of working at Ponessa Behavioral Health according to real employee reviews?

"Low pay for having a BS and being a long term employee." ((in 19 reviews)); "No benefits of any kind for less than full time therapists" ((in 13 reviews)); "No communication, management is all about themselves, low pay, management doesn’t care about employees." ((in 12 reviews)); "I dont have much to say con wise except better parking." ((in 5 reviews)); "Upper management DOES NOT care about the pions." ((in 5 reviews))

What are the top reviewed Ponessa Behavioral Health locations?

Lancaster , Harrisburg , Exton , York , Carlisle , Lebanon , Forest Hills , Camp Hill , Mechanicsburg , Holtwood , Mount Joy , Chester , West Chester , Lancaster Junction

Ponessa Behavioral Health reviews

3.3

61% would recommend to a friend

(224 total reviews)

Catherine DeGuire, MS, JD, MBA, LPC

64% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (224 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ponessa Behavioral Health has an employee rating of 3.3 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ponessa Behavioral Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

224 reviews

1.0

Oct 20, 2025

Overworked, drained, and pushed to the breaking point

Therapeutic staff support

Recommend

CEO approval

Business Outlook

Pros

There is nothing positive worth mentioning about working here.

Cons

Everyone here is completely exhausted. The workload is overwhelming and the hours are brutal. Leaders impose expectations that are impossible to meet, and the pressure never lets up. Most employees are already burned out and on the edge of quitting, yet many are trapped here.

Ponessa Behavioral Health Response

6mo

Thank you for sharing your feedback. While we recognize that experiences can vary, we acknowledge that high demands in this field can be challenging and that there are times when expectations feel difficult to sustain. We continue to evaluate workloads, leadership practices, and support structures with the goal of improving employee experience and reducing burnout. We appreciate you taking the time to share your perspective and wish you the best moving forward.

1.0

Sep 29, 2025

Overwhelming burden on employees, we're overworked and exhausted

Therapeutic staff support

Recommend

CEO approval

Business Outlook

Pros

There is nothing at all to be proud of in this company.

Cons

Employees are constantly overworked to the breaking point and left completely exhausted. Brutal workloads pile up with no concern for human limits. Managers shows zero care for burned-out staff and only keep dumping more responsibilities.

Ponessa Behavioral Health Response

6mo

We are sorry to receive your feedback. We are assuming the position you are referring to is about a Behavioral Health Technician (previously called Therapeutic Staff Support). Our BHTs are able to choose if they want a Full Time or Part Time caseload, and we allow flexibility regarding Part Time hours based on staff and consumer needs. Supervisors are not in the practice of adding to BHT "workloads" if the schedule does not permit, based on the staff's availability. Regardless, we are disappointed that your time with Ponessa Behavioral Health, in any capacity, was not successful and we wish you a better fit for your future endeavors.

2.0

Sep 2, 2025

Clients suffered most from constant understaffing

Behavioral health technician

Recommend

CEO approval

Business Outlook

Pros

The mission itself was meaningful and important.

Cons

Chronic understaffing meant employees were stretched to a breaking point, and the quality of care for clients inevitably suffered. Burnout was common, and staff often left quickly, making the cycle even worse. Without enough hands or support, employees couldn't do their jobs effectively, and the clients were the ones who paid the price.

Ponessa Behavioral Health Response

6mo

Thank you for sharing your feedback. We agree that adequate staffing is essential to both employee well-being and the quality of care our consumers receive. Periods of understaffing place strain on staff and are not sustainable, and we take these concerns seriously. Feedback like this reinforces the importance of maintaining staffing levels that allow employees to do their jobs effectively while upholding our mission. We appreciate your honesty and the time you spent supporting our consumers at Ponessa Behavioral Health.

Viewing 10 - 12 of 224 Reviews

Jobs at Ponessa Behavioral Health

Licensed Mental Health Outpatient Therapist

Co-Occuring Substance Use Disorder Outpatient Therapist- Lancaster

School-Based Outpatient Therapist (Licensed or Associate License)

Child/Adolescent Behavioral Health Technician (BHT)- Harrisburg

Child/Adolescent Behavioral Health Technician (BHT)- Exton