Pretty much everything about the job itself is terrible. Standards change behind the scenes, they don't tell you and then they punish you for it. Constant state of fear of loss of your job reminded to you nearly weekly with standards that rise for no logical reason other than the company wanting to find ways to pay you less (i.e. doesn't correlate with price trends in the market/company). Just got a bonus? Well, we'll make it harder for you next time and the next until its near impossible to achieve. You'll drive your personal vehicle 100+ miles a day with no vehicle/gas compensation (3-5 hours in the car alone) Their prices are completely out of line with the service they deliver. So much so that there is a scripted process to impersonate someones family member in order to cancel out other estimates. If our pricing and service is so good, why would they be scared of that? They will kill deals behind the scenes and lie to you as to why it happened. Sales days will start at 10am (but that means your up and leaving by 8:30a-9a) and an early day will put you home around 8:30pm, with most days ending between 9p-10p on a 6 day work week (bye-bye family and friends) The leads are mostly awful, they claim to vet them but you will show up to more broken appointments than ethically sourced ones (i.e. telling leads we do free windows, that our process will be quick 15-20mins: its a 3 hour sales call most of the time, that we are already "in the neighborhood" when you're driving 50 miles in rush hour to give someone who doesn't actually care a quote) They will promise you schedules and pay structures that will conveniently be removed from the companies structure when you are about to achieve them The average employment of someone here is about a year if that says anything It tries to be a very "woke" company which on surface is annoying, then you realize its for PR and lawsuit prevention (which there have been a number of) and that they don't actually care. There will be times an office or the company as a whole is struggling and it will feel like a Salem witch hunt for several months desperately trying to keep your job. They tell you anyone can be promoted into the "cushy" positions, but there are about 40-50 of those company wide and nearly 4000 people who hate their current jobs fighting for them. Here is where the numbers seem to not matter, as promotions are essentially a popularity contest. There is a TON of "rabbit with a carrot on a stick" garbage that happens here. The only way to sustain working here is to essentially be "quiet quitting" because it will just consume you. They will guilt you into working your off days, or tell you that's the only way to be successful here. They praise people who work their off days constantly. Honestly this is really unhealthy. Excessive pointless meetings that could be an email, forcing people to drive into the office, which for some takes them 1-2 hours. This is a workplace that defines "Toxic Positivity"
