Powerback reviews

3.8

82% would recommend to a friend

(1,237 total reviews)

Carl Shrom

83% approve of CEO

80% positive business outlook

Powerback has an employee rating of 3.8 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

great communication and supportive team

Cons

the benefits could be better

avatar
Powerback Response
2y
Hello, Thank you for your review. We're thankful to hear your honest feedback and are delighted to see that Powerback has been a great fit for you. Our team is constantly striving to provide the highest quality support and opportunities to our team. Carl, our CEO, hosts open office hours every Monday morning/afternoon in an effort to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts in order to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to feel supported in your role here at Powerback and hope you'll find this unique resource valuable to share additional feedback on how we can improve our benefit offerings. Again, thank you for your candid review, and we hope that you continue to find success here at Powerback! --Aimee, Marketing Specialist
4.0
Sep 10, 2023

Stable

Recommend
CEO approval
Business Outlook

Pros

Stable company and looks out for employees

Cons

Less growth potential after certain position

avatar
Powerback Response
2y
Hello, Thank you for your review! We're so happy to hear that Powerback has provided a supportive environment for you to thrive while pursuing your passion for caring for others in your career as a DOR. Our team is appreciative to receive your input as a distinguished employee, as this feedback will only help us to further improve our processes. Please note that if you'd like to share additional concerns, solutions, or ideas for our organization to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to continue to succeed and feel supported in your role here at Powerback and hope you'll find this unique resource valuable. We're thankful for your dedication to providing excellent care with Powerback, and we appreciate your continued commitment to improving every life you touch. We sincerely hope you have a great day! --Aimee, Marketing Specialist
3.0
Aug 22, 2023

Benefits need improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free CEUs are a big perk!

Cons

Benefits are so awful… no match program and have to go through a health advocate for any problems with insurance, instead of the insurance company itself.

avatar
Powerback Response
2y
Hello, Thank you for sharing your Powerback experience with us! We're glad to see that you have been utilizing our free CEU perk and appreciate your feedback on its usefulness. Our team hears your concerns regarding benefits, and we are sorry to see that your experience has been less than stellar when navigating your health benefits. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve our benefits from your unique POV, and would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Again, thank you for your candid review. We hope this resource is valuable to you, and that you have a great day! --Aimee, Marketing Specialist
Viewing 784 - 786 of 1,237 Reviews

Glassdoor has 1,253 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.