Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, good clientele, great work colleagues

Cons

Pushed for productivity, manager sets the tone for the department.

avatar
Powerback Response
1y
Hello, We appreciate you taking the time to share your honest feedback, as this helps us to improve our processes. Our team is delighted to see that Powerback has been a wonderful fit for you. At Powerback, we constantly strive to provide the highest quality support opportunities to our team members, and we're sorry to see that you've experienced IT issues. We are actively working to create new updates in our technology stack through 2025, and we appreciate your patience and continued commitment to improve the lives you touch as these changes occur. If you have any further thoughts, ideas, or concerns to share, we're here to help. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with staff to create solutions wherever possible. These discussions allow an opportunity for everyone to share their honest thoughts and directly contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to continue to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you immensely for your candid review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
3.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Close with team and leadership, flexible

Cons

Wear many, many hats as a director

avatar
Powerback Response
1y
Hello, Thank you immensely for taking the time to leave a review on your Powerback experience as a long-time Powerback team member! We're so glad to see that collaboration and teamwork are centered in your experience, as these are key pillars of our company culture. Our team is appreciative to receive your honest concerns regarding job duties, as this feedback will only help us to further improve our processes. Please note that if you'd like to share additional concerns, solutions, or ideas for our organization to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon to connect and collaborate with staff to create solutions wherever possible. We want you to continue to succeed here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you for taking the time to submit feedback and for your continued dedication to improve the lives you touch. We sincerely hope you have a great day! --Aimee, Marketing Specialist
2.0
May 16, 2024

Not employee focused

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Legit cant think of any positive thing at this moment.

Cons

Company provided the bare minimal for their employees.

avatar
Powerback Response
2y
Hello, Thank you for sharing your candid feedback. We're appreciative to receive your honest concerns, as this feedback will only help us to further improve our processes. Please note that if you'd like to share additional concerns, solutions, or ideas for our organization to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope you have a great day. --Aimee, Marketing Specialist
Viewing 124 - 126 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.