Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Mar 21, 2024

Depends on your DOR

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, decent PTO, good pay

Cons

High insurance deductible, bad tech and tech support, high expectations for caseload, sometimes understaffed

avatar
Powerback Response
2y
Hello, We sincerely appreciate you taking the time to share your honest feedback about your Powerback experience. It's amazing to hear that you have enjoyed your role's flexible scheduling, PTO, and other benefits. Beginning this month, we're taking active steps to improve the technology and equipment used in the field in an effort to better support our dedicated clinicians like you. We hear your concerns regarding staffing, insurance benefits, and caseload expectations. We would like to highly encourage you to share your thoughts, ideas, and feedback with Carl during one of his weekly CEO open office hour meetings. Many of our best ideas to improve Powerback come directly from staff like you, and we'd love to hear your thoughts! These discussions are held every Monday morning/afternoon and are a great way for you to share your honest feedback and solutions directly with the Powerback leadership team. If you are interested in participating, you can find a link to this discussion on your Powerback gmail calendar. Again, thank you for taking the time to share your experience with us. We want you to continue to feel supported and encouraged to grow at Powerback, and hope you'll consider joining one of Carl's open office-hour discussions. We hope you have a great day! --Aimee, Marketing Specialist
2.0
Mar 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits in comparison to other employers in the field Used to have generous PTO accrual but got cut in the merger

Cons

My company was bought and has been highly disorganized since merger with Powerback (e.g., inaccurate pay stubs, promised new perks that haven't been implemented,)

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Powerback Response
2y
Hello, We appreciate you taking the time to share your Powerback experience with us! It's phenomenal to hear you enjoy your Powerback health benefits packages, and we're glad to hear these offerings have positively impacted your time with us. We sincerely apologize for any issues you've encountered due to your company's merger with Powerback, and we appreciate you sharing these difficult details. At this time, it is recommended that any team member with inquiries regarding benefits or perks contact our HR Solutions Center at (800) 295-4400 and ask to speak to the HR Director so that we can further connect with you to resolve your questions. There is also a web-based helpdesk that can be accessed by going to Rehab Central >> HR >> and clicking on the Online Solution Center link. Again, thank you immensely for taking the time to leave a candid review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
4.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

positive communication, decent pay, supportive management, positive work environment, competitive pay

Cons

commute, minimal job retention, takes too long to accumulate PTO,

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Powerback Response
2y
Hello, Thank you for your review. We're appreciative to hear your candid feedback and are delighted to see that Powerback has been a great fit for you. At Powerback, we constantly strive to provide the highest quality support and opportunities to our team members, and we're so glad to see that the commitment, celebration, and active engagement culture pillars are centered within your experience! Please note that if you have any further feedback you'd like to share directly, our team is here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with team members to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts in order to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to continue to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you for taking the time to share your experience with us. We sincerely hope you have a great day! -Aimee, Marketing Specialist
Viewing 133 - 135 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.