Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Aug 22, 2023

Benefits need improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free CEUs are a big perk!

Cons

Benefits are so awful… no match program and have to go through a health advocate for any problems with insurance, instead of the insurance company itself.

avatar
Powerback Response
2y
Hello, Thank you for sharing your Powerback experience with us! We're glad to see that you have been utilizing our free CEU perk and appreciate your feedback on its usefulness. Our team hears your concerns regarding benefits, and we are sorry to see that your experience has been less than stellar when navigating your health benefits. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve our benefits from your unique POV, and would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Again, thank you for your candid review. We hope this resource is valuable to you, and that you have a great day! --Aimee, Marketing Specialist
2.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Very hard to get fired. It’s a job. It pays the bills.

Cons

Company values productivity over care for patients. Management goes on vacation all the time but you NEVER get time off. You will never get a raise

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Powerback Response
2y
Hello, Thank you for your honest feedback. We're sorry to hear that Powerback did not turn out to be the best fit for you, and we're rooting for your continued success in your career. Our team is appreciative to receive your honest thoughts, as this will only help us to further improve our processes! I'd like to add a bit of context regarding our productivity rates, in order to shine a light on information that you may not have known. At Powerback, our productivity rates are reviewed annually and adjusted as needed depending on industry-wide statistics. Powerback takes pride in our commitment to clinical quality and clinical excellence as well as the Triple AIM philosophy. Our benchmark productivity standards are in line with other national providers. It is our intention to work with our teams to allow time off from work as needed as we respect the need for a quality work-life balance. However, we must do this while also ensuring that there is proper staffing to meet all of the patient care needs. We're sorry to hear that you felt unsupported in your role as we continuously strive to create a culture of collaboration, celebration, and mutual care for our patients and our employees alike. We appreciate you taking the time to voice your concerns with us, as your valuable insights will only allow our teams to strengthen our goal of improving every life we touch. If you have any further suggestions to help our organization improve, I would strongly encourage you to participate in our exit interview process. Every submission received is reviewed by a live representative and allows us a chance to connect with you personally regarding your concerns. Thank you again for your review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
4.0
Jun 30, 2023

Better than average

Recommend
CEO approval
Business Outlook

Pros

Mentorship, continuing education, fair time with patients, easy to use HR

Cons

National agency, therefore little knowledge of big picture

avatar
Powerback Response
2y
Hello, Thank you for your review! We're so glad to see that you've utilized the plethora of perks available to our clinical staff and that you've had a positive experience with our HR team! We'd love to hear any feedback you may have to share regarding big-picture solutions. Carl, our CEO, hosts open office hour meetings every Monday morning/afternoon, which can be found on your Powerback gmail calendar. These discussions allow everyone the opportunity to share feedback from their specific POV as every experience at Powerback is unique to each individual. We want you to continue to excel here and have seen that this resource can drive collaborative solutions wherever possible. Again, thank you for your candid review! We sincerely hope you have a great day! --Aimee, Marketing Specialist
Viewing 148 - 150 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.