Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

good starting pay rate for a new grad

Cons

no holiday pay, no overtime opportunity, 5 day work weeks, productivity standards are not possible, exhausting and heavy lifting everyday

avatar
Powerback Response
2y
Hello, Thank you for taking the time to share your experience with us. We value all of our staff and are constantly striving to create the best possible working environment for everyone. We're sorry to hear that your experience with Powerback has been less than stellar. I'd like to share some helpful context regarding your concerns, to help you understand a bit of the "why" behind our policies here at Powerback that you may not have known before. As a healthcare provider, rehab care is available 365 days a year. In 2016, we expanded our clinician Personal Hours to provide more flexibility around observed holidays and personal needs. Today, full-time Therapists and Assistants accrue up to 64 paid personal hours per year, based on hours worked. This change allows our diverse teams the flexibility to choose days of observance based on their individual beliefs/interests rather than following a strict, inflexible schedule of holiday dates. Beginning in 2023, full-time and part-time, non-exempt gym/center-based staff (this includes Powerback Rehabilitation To You staff) will be compensated for any hours worked on Thanksgiving Day. Overtime opportunities are assessed on a facility-to-facility level, and supervisors approve overtime scheduling based on patient and business needs. If there is no ample need for this scheduling type at a particular location as determined by a supervisor, overtime opportunities may not be offered at a certain facility. In regards to our productivity standards, we're sorry to hear that you have not felt supported in your role. We encourage you to participate in Carl's CEO open-office hour meetings which occur each Monday morning/afternoon. These meetings are available for all staff to propose ideas, discuss concerns, or highlight opportunities for Powerback to improve from their own unique POV within your role. We've found that this resource has been an excellent tool for employees to further amplify their voices, as we want you to feel supported in your role here at Powerback. These invitations can be found through your Powerback gmail calendar. Again, thank you for sharing your experience with us. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope that this feedback is helpful and that you have a great day! --Aimee, Marketing Specialist
5.0
Nov 16, 2022
Recommend
CEO approval
Business Outlook

Pros

* Great Corporate environment * Competitive Pay * Work from home/hybrid job * Busy, but not overworked * Excellent Management * Great training, good softwares They also have excellent compliance procedures, if you are in HR and want to learn compliance this is a great place to go!

Cons

Technology can cause issues with hiring, but they are improving. Whenever a company rebrands, that is expected.

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Powerback Response
2y
Hello, Thank you for your review. We're thankful to hear your honest feedback and are delighted to see that Powerback has been a great fit for you. Our team constantly strives to provide the highest quality support and opportunities to our employees, and we're so glad to see that our culture aligns with you! Please note that if you have further feedback to share, our team is here to help. Carl, our CEO, hosts open-office hours every Monday morning/afternoon to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback Gmail calendar. We want you to continue feeling supported in your Powerback role and hope you'll find this unique resource valuable to share additional insights. Again, thank you for your candid review, and we hope that you continue to find success with Powerback! --Aimee, Marketing Specialist
5.0
Nov 14, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

none no problems encountered at all

Cons

Best company I have worked

Viewing 160 - 162 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.