Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Teammates, patients need good care, company has tried small incentives to boost morale

Cons

No matching 401k, pay is a little lower, difficulty using earned time, you will see pts. like an assembly line worker, high productivity expectations.

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Powerback Response
2y
Hello, Thank you for sharing your feedback! Our team is appreciative to hear your honest thoughts as this will only help improve our mission to improve every life we touch. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve our benefits from your unique POV, and would highly encourage you to attend one of Carl's CEO open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Again, thank you for your candid review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
4.0
Jan 10, 2023

Supportive

Recommend
CEO approval
Business Outlook

Pros

Good support from above. Good pto

Cons

Health benefits are lacking, which is sad, as a HCW

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Powerback Response
2y
Hello, Thank you for your review! We're so happy to hear that Powerback has provided a supportive environment for you to thrive while pursuing your passion for caring for others in your career as a DOR. Our team is appreciative to receive your input as a distinguished employee, as this feedback will only help us to further improve our processes. Please note that if you'd like to share additional concerns, solutions, or ideas for our organization to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon in an effort to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to continue to succeed and feel supported in your role here at Powerback and hope you'll find this unique resource valuable. We're thankful for your dedication to providing excellent care with Powerback, and we appreciate your continued commitment to improving every life you touch. We sincerely hope you have a great day! --Aimee, Marketing Specialist
2.0
Dec 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Limited rehab choices available in area

Cons

Poor HR; full time status, but does not allow use of full time benefits; multiple complaints on inappropriate treatment and billing with no resolution, benefits not covered in all areas of country; push group or concurrent treatment even if inappropriate, poor success outcomes for rehab patients as constant change in therapist, no continuity for follow through😢

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Powerback Response
2y
Hello, Thank you for taking the time to share your experience with us. We value all of our staff and are constantly striving to create the best possible working environment for everyone. We're sorry to hear that your experience with Powerback has been less than stellar. At Powerback, our HR team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We appreciate you sharing these details of your experience and are deeply sorry to hear that you did not receive the support you deserve. We'd like to make this right. Please contact our HR Solutions Center at (800) 295-4400, and ask to speak to the HR Director so that we can further connect with you regarding this situation as we take these concerns very seriously. You can also opt to submit these concerns anonymously via Rehab Central by visiting the Regulatory page >> Compliance and Ethics Webpage (Under "Helpful Links") >> When in Doubt, Reach Out! Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope you have a great day. --Aimee, Marketing Specialist
Viewing 157 - 159 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.