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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      3.0

      38% would recommend to a friend

      (1,005 total reviews)
      avatar

      Jeff Roe

      42% approve of CEO

      31% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,005 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jul 17, 2024

      Shifting Leadership makes for poor accountability

      Claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Caring individuals throughout the organization. Plenty of opportunities to get out into the community. If you work on campus the atmosphere is nice.

      Cons

      Yearly reviews once in claims became challenging as I was never able to be informed what my minimum metrics were from leadership to be able to accurately self-reflect on my work and how to better improve from there. A little guidance or 'a box' to look at is helpful perspective to have when self-reviewing. Leadership shifts so frequently that change moves within teams very different. Often new leadership only had an idea of what they were going to be leading so it felt like the blind leading the blind at times.

      4.0
      Jun 24, 2024

      Culture shift in progress

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most employees are amazing to work with they treat each other like family. There is a real focus on the customer.

      Cons

      Lack of IT new hire training Extremely siloed structure Confusing and often contradicting process documentation, when it exists. Most of IT and IT leadership do not understand the business or the regulated space health insurance operates under, which causes a lack of understanding of the work and thus poor work prioritization, leading overly tight deadlines and rework. Excessive focus on contract labor causing high developer turnover.

      Viewing 103 - 105 of 1,005 Reviews
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      ReviewsPremera Blue Cross reviews

      Glassdoor has 1,074 Premera Blue Cross reviews submitted anonymously by Premera Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Premera Blue Cross is right for you.