Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

37% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 162 reviews)); "Great people to work with and work" ((in 101 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 89 reviews)); "good pay, and can't say much else" ((in 54 reviews)); "Flexible work from home schedule." ((in 38 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 72 reviews)); "It has to do with poor leadership." ((in 41 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 37 reviews)); "major layoffs and restructuring right now" ((in 36 reviews)); "Bad manager and upper management." ((in 33 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

37% would recommend to a friend

(218 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jan 23, 2017

Pay People What They Are Worth. Pay for Performance is hogwash.

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Snohomish county location. Free parking cafe on site. Nice walking trails during lunch.long working relationship with staff.

Cons

They are currently hiring new customer service representatives at more than $3.00 an hour from where I am currently being paid. I have been with this company for almost 16 years. They say they are trying to attract new talent, but what about the talent they already have? I find it unacceptable they won't take the time to review their current talent. I have been rated a 4 by my Team Leads in all my years. Do they not value my talent? Really frustrated with this current inadequacy. Rumor has it, leave and come back then negotiate your wage. So miffed. What would your members find value you? An experienced person feeling taken care of or a newer employee who spends too much time trying to figure it out?

Premera Blue Cross Response

9y

We'd like to encourage you to speak with both your Leader and Human Resources about these concerns. When changes in the marketplace occur, our Leaders partner with Human Resources to ensure alignment of equity for both incoming new talent and existing teams. Thank you for your contributions and commitment and we hope you will reach out to us soon.

4.0

Dec 17, 2016

Premera is finally figuring out who they want to be

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Respectful and incredibly nice business culture with opportunity to move around different areas of the company. Healthy habits promoted with incentives tied to tracking fitness activities. A lot of people work out at lunch, go running on the Inter Urban trail + Cross Fit does programs on campus during summer months. Work life balance is respected at all levels of management- with very few people working (at least on campus) outside designated business hours. Health benefits are very generous as you would expect working in the industry- and its very affordable to cover your whole family.

Cons

Working in the suburbs can be kind of a drag if you're a city person. There's really no good restaurants nearby and the cafeteria food on campus is not great (it used to be - but food vendors changed and it's now only so-so.) The work itself can happen slowly which can be frustrating to those moving from other industries- especially high tech. Because the business is regulated and subject to public policy (federal, states, + insurance commissioners) you need to be flexible in approach and thinking.

Premera Blue Cross Response

9y

Thank you for your response. We are proud of the healthy and active lifestyle that is encouraged on our campuses and are pleased you see the importance too. Our culture continues to evolve as more and more work is done to keep the customer at the center of all we do. We are grateful you are with us for the journey!

2.0

Dec 9, 2016

Disappointing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you have a good manager, great place to work. In 11 years there I had 10 managers. Some good, a couple great ones, and a few bad ones.

Cons

They talk about culture but it's undefined. The culture they actually have created is one of fear of losing your job at a moment's notice. They're laying off people in batches so as not to stir up media attention while they are simultaneously hiring new people, replacing experienced well-paid employees with people with little or no experience and saving tons of money by paying entry-level wages. Another con is the uncertainty of the company's future in the current political environment.

Premera Blue Cross Response

9y

Business decisions that affect employees are not made lightly. While challenging to hear that your experience was not what you desired, we appreciate your feedback and many years of service at Premera.

Viewing 169 - 171 of 218 Reviews

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