Premera Blue Cross reviews

Many executives lead through title and posturing. It's a highly political climate where you have to constantly navigate who's in the room rather than have open discussions. Executive leaders are openly misaligned and leave it to middle management or employees to figure out how to navigate, then place blame if they don't see the output each executive demanded.

It's no secret that Premera is a top heavy and top-down organization. This org structure is crippling innovation, employee morale, and customer service. It also makes it disheartening for employees who are trying to get their ideas heard. Some leaders claim that they are redesigning the people strategy and striving to become a place where people feel included and empowered, but I did not see anything new or tangible coming out of that area. Culture change efforts have been derailed because certain leaders felt their positions were threatened.