Press Ganey reviews

3.3

56% would recommend to a friend

(812 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

48% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
3.0
Aug 22, 2025

Headed in a bad direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health and PTO benefits. Direct managers were always understanding and tried to help.

Cons

Senior management seemed deaf, blind, or both to issues of workload, lack of proper training, and lack of new hires.

2.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

One positive aspect of the company is the collaborative and supportive team environment. Colleagues are generally helpful, approachable, and willing to share knowledge, which creates a strong sense of camaraderie across departments. The work itself can be meaningful and offers the chance to build valuable skills, especially for those early in their careers. In many cases, managers are understanding but not very flexible when it comes to work-life balance and being always available for clients

Cons

The compensation at this company is notably below industry standards and doesn’t keep up with inflation, which over time becomes discouraging for employees, and hence no one stays longer than 2 years Unlimited PTO- The company advertises unlimited PTO, but in practice, it's often discouraged or difficult to take without feeling guilty. There’s an unspoken expectation to always be available Internal salary growth is limited, with no opportunities for advancement or raises, even for high performers While the day-to-day work may be fulfilling for some, the long-term outlook in terms of financial growth and career development is not promising at all making it a difficult place to envision a future

Viewing 28 - 30 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.