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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (813 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      813 reviews
      2.0
      Mar 20, 2017

      Conflicting messages, frequent turnover in leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to contribute to improving patient experience Decent benefits Flexibility to work from home (for some positions)

      Cons

      Leadership message to associates is that the client's needs come first; the reality is, sales/profits come first. Constant change in senior management and leadership lead to a serious lack of any sense of stability. Many products are utilizing outdated technology; it is difficult to remain an advocate for the company and recommend products when competitors have solutions that are light years ahead.

      avatar
      Press Ganey Response
      9y
      Thank you for your feedback. Press Ganey is committed to delivering industry leading service and innovative solutions to our clients. We’re also proud of the long-term client relationships that recognize this commitment. In order to deliver exceptional value to our clients through all of our solutions, we invest continuously in technology, product, and talent development. We will continue to make strategic investments that enable us to be the partner of choice in our clients’ mission to reduce patient suffering and advance the safety, quality, and experience of care.
      1.0
      Mar 1, 2017

      RD

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money but don't be fooled by the offer, you will be required to work 24/7 and that won't be enough

      Cons

      Dishonest leadership, no work life balance, punitive culture, lack of leadership accountability, lots of turnover, technology highly inferior to competitors, massive workload, highly toxic environment, need I say more?

      avatar
      Press Ganey Response
      9y
      At Press Ganey we view our own culture with the same high level of commitment and focus as our clients. Through our own engagement solution, we regularly solicit feedback and measure our performance with associates. The findings are reviewed by company leadership, and we have continually incorporated insights from this feedback into our company. As a result, we are proud to have a highly engaged, mission-driven organization with an average tenure of more than 5 years. We are also proud to be named, for the third year in a row, as one of the “150 Great Places to Work in Healthcare” by Becker’s Healthcare. Moving forward, we will continue our commitment to providing a work environment that supports talent development, employee engagement and professional development opportunities for all our associates.
      4.0
      Feb 22, 2017

      Leader in the field

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in the field, attracts highly talented people, meaningful work

      Cons

      Be ready for on-going change

      Viewing 631 - 633 of 813 Reviews
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      Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.