Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
3.0
Nov 8, 2015

A mixed, messy bag.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A corner on their market. - Flexible hours, - Yearly Employee Bonuses. - Great HR support for employees. - Great Benefits - Employees care about each other. - Plenty of work to do. - Meaningful work.

Cons

- Aging data infrastructure. - Incredibly siloed departments. - Arbitrary management choices & deadlines - Corporate dog and pony show meetings that repeatedly rebrand existing initiatives. - Work is frequently thrown away - Work is frequently trapped in bureaucratic limbo, being both funded and not funded. - Employees don't have enough training, leading to crazy-quilt solutions that are not evaluated for the level of risk they present. - "Your desk is frequently on fire", (frequent choatic show-stopper emergencies that prevent the real work from getting done.) - Leadership very disconnected from employees. - Employee reviews follow a strange, abstract template that has very little meaning to all involved.

4.0
Oct 23, 2015

Outstanding people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some of the brightest and most dedicated people when I worked here. I hope they continue to do great work to improve the patient experience.

Cons

Communication between departments is inconsistent depending on which groups you work with.

4.0
Oct 19, 2015

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most department have flexible hours, have full health, dental and vision benefits. Everyone is easy to get along with and there is great team work. Location is great!

Cons

Communication is sometimes slow within the department. Some department do not receive the recognition they deserve.

Viewing 676 - 678 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.