I used to really think Press Ganey was a great place to work, but in recent months my opinion has taken a complete reversal.
This company continues to pile on unnecessary upper level management (all of whom are old friends of the current CEO), while treating its average employee like dirt. If you are considering working here, don't expect to be fairly compensated for your hard work. Merit increases are no longer a given, and, though they claim that you may still be eligible for a merit increase if you score high marks on your annual performance review, this is a blatant lie. Myself and several others with whom I spoke received marks of "Exceeds Expectations" on our performance reviews, yet we received no merit increases. In the past 6 months alone, I worked an average of 60 hours per week, yet I guess that just wasn't good enough. On the same day that they announced the creation of yet ANOTHER upper level management position, the CEO of the company sent out an e-mail explaining to us that only 65 people in the entire company were deemed worthy of a merit increase this year.
They can't afford to give us raises, or to provide us with desperately needed working laptops, but they sure can afford that new manager! I expect a mass exodus soon.