Press Ganey reviews

3.3

56% would recommend to a friend

(812 total reviews)
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Patrick T. Ryan

51% approve of CEO

48% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
5.0
Feb 20, 2013

Many passionate people with entrepreneurial spirit!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

employees are passionate about their ability to impact the quality of healthcare, and this resonates throughout the company. There are some of the brightest and innivative minds leading the teams and momentum is positive. This is a fast paced environment where creativity and vision are rewarded. Communication from leaders has never been better!

Cons

Travel to South Bend isn't the easiest for the expanding group of employees in other locations, but the establishment of key offices in Chicago and Boston is helping

1.0
Feb 7, 2013

Perpetual downward spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are pockets of excellence hidden within the company. Find one, put your head down and do your job, and this place can be tolerable.

Cons

Seemingly never-ending string of exceptionally poor executives, poor decision making, zero accountability for poor performance at any level in the company. No direction, no vision from upper management. Spending money on wasteful things like it's going out of style. Extremely hostile work environment, very very political. Ideas are evaluated and promoted not based upon their merit, but upon who proposed them and to whom that person is connected.

1.0
Jan 26, 2013

Mismanage it and they will leave...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for a couple years at PG with the best and most productive team of software developers I have ever had the pleasure of working with in my 20+ year career, but they have all left PG in the last 3-6 months. Clearly a few cronies of the new CEO are very happy and are being taken care of 'like family'.

Cons

When people are asked for their input and then are ignored, they tend to leave. When they have little or no control over their work processes, they tend to leave. When they are not given the tools to do the job and are distracted from their work by constant shifts in direction and are then maligned for being poor producers, they tend to leave. We had teams that delivered great product on time, every time for several years before this executive team came in. Now ALL but a very few have left. About 15 of 20 team members in our office have left by their own choice. 5-10% turnover with new management is normal. 75% turnover is BAD management! (Unless they wanted us to leave...? They could have just asked nicely.)

Viewing 793 - 795 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.