Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 56% of employees would recommend working at Press Ganey to a friend and 48% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Press Ganey?

56% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 74 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 49 reviews)); "If your lucky enough to work from home it’s a benefit." ((in 33 reviews)); "Great team and cross" ((in 25 reviews)); "Good work/life balance" ((in 22 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 21 reviews)); "Upper management is disconnected from reality." ((in 17 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 10 reviews)); "Lots of internal dysfunction and poor communication" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

56% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (812 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

4.0

Aug 4, 2012

Great company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great professional opportunities in patient satisfaction.

Cons

Travel can be a bit much.

2.0

Jul 10, 2012

Good co-workers, benefits provider needs to be reconsidered & culture is in flux

Sales

Recommend

CEO approval

Business Outlook

Pros

Decent base pay, several energized employees throughout, good plan for the future with introduction of technology, great HR team, good co-workers, knowledgeable leadership

Cons

Expectations need to be more realistic, pushed selling technology to existing clients before successful delivery capability, working environment demands 60+ hour work week, created counter productive relationship with industry leaders after adding consulting, difficulty working with health plan provider involving ongoing medical benefits, slow to respond to competition pressure involving significantly lower pricing

5.0

May 7, 2012

Excellent Employer with Plenty of Career Potential

Contract recruiter

Recommend

CEO approval

Business Outlook

Pros

I was brought in twice to work as a contract recruiter to source, screen, extend offers to Sales and Marketing professionals. This company shows respect for all personnel. The company is large enough so that there is plenty of room for career growth and small enough so there are a lot of activities to feel like part of a work 'family'. South Bend, IN is a small/big town so this company fits right in with its' surroundings.

Cons

The salary is average. I don't have a lot of negative things to say about working here. It would be nice if there were more nearby quality places to eat and have coffee.

Viewing 808 - 810 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for.

Good co-workers, benefits provider needs to be reconsidered & culture is in flux

Excellent Employer with Plenty of Career Potential

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Jobs at Press Ganey