Priceline.com reviews

3.7

73% would recommend to a friend

(539 total reviews)
avatar

Brigit Zimmerman

90% approve of CEO

49% positive business outlook

Priceline.com has an employee rating of 3.7 out of 5 stars, based on 539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Priceline.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

539 reviews
5.0
Jul 28, 2018

A Company with Purpose

Recommend
CEO approval
Business Outlook

Pros

Priceline is a place where you have the opportunity to become the professional you want to be. The company is highly supportive of initiative and brainstorming. The work/life balance is important as management understands that people have lives and things happen - in return, employees are expected to increase productivity and effort when times demand it. Dress code, attitude and protocol are part of a relaxed workplace while still expecting the best of everyone. The office is an open door and floor plan environment where everyone is encouraged to collaborate, idea share, and think across teams, all in the spirit of being the best travel deal makers. Period. Leadership is just as much a part of the open office and invites everyone to chat at any time with whatever the thought. I have been with the company for nearly 15 years. I have seen veterans stay and newbies come and go. The company is what you make it and has a good reputation of rewarding those who stay. Personally, I have needed the support of flexible work days, and I know that my demonstrated dedication has earned me that privilege. People looking for a place to have a long term career should consider Priceline. There are always opening for new positions in many departments.

Cons

In recent years, we lost a noticeable number of veterans when upper leadership changed, changing the goals and priorities of some of the departments. Things are just starting to settle back to calm, but the change is still noticeable. We all recognize that change has good intentions, but it must be paced and accepted by those who will be physically enacting the differences. Some employees were terminated, and some left out of frustration.

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Priceline.com Response
7y
Thanks for your this thoughtful feedback. Priceline has come through a period of change - in particular, a reinvention of our technology stack - that has made the company stronger and more agile. It was not an easy process, but it was necessary and definitely worthwhile. Regarding base pay, we now continually benchmark our pay to be competitive to the external marketplace - specifically technology companies in our proximity. In years when we beat our performance targets, as we did in 2017, we exceed our benchmark through higher bonus payouts. We also regularly address outliers if our employees have total compensation packages that are below market. We pay very careful attention to this issue. Thank you again for taking the time to share such comprehensive feedback. We would be interested in continuing the conversation with you, confidentially and at your convenience. Please reach out to me at any time.
2.0
Jul 25, 2017

Contact Center Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, work / life balance and family friendly

Cons

Salary is not competitive. Upper Mgmt turnover is a major redflag

2.0
Dec 23, 2016

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible office hours, nice location.

Cons

Disorganized, no career opportunity, no room for new ideas.

Viewing 43 - 45 of 539 Reviews

Glassdoor has 585 Priceline.com reviews submitted anonymously by Priceline.com employees. Read employee reviews and ratings on Glassdoor to decide if Priceline.com is right for you.