Does Prime Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Prime Communications employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Prime Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Prime Communications?

46% of Prime Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Prime Communications 2.7 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Prime Communications?

Retail Sales Consultant (254) , Retail Store Manager (245) , Store Manager (231) , Sales Representative (157) , Sales Associate (123) , Retail Sales Associate (101) , District Manager (87) , Manager (77) , Retail Sales Manager (73) , RSC (68) , Sales Manager (51) , Assistant Manager (44) , Sales Consultant (36) , Sales (26) , Assistant Store Manager (25)

What are the pros of working at Prime Communications according to real employee reviews?

"The pay is good and you get a 57% discount on your cellphone bill." ((in 185 reviews)); "Commission was good and realistic a couple years ago." ((in 112 reviews)); "Good money if you bust your butt off and go above and beyond what is asked of you" ((in 88 reviews)); "Good benefits; teammates were cool" ((in 73 reviews)); "Great people and awesome looking locations to work with." ((in 52 reviews))

What are the cons of working at Prime Communications according to real employee reviews?

"The upper management is terrible." ((in 166 reviews)); "There is NO work life balance as you don't get one bit of time off until youve been there a year." ((in 112 reviews)); "Managers have a "boys club" where you have to fight to complete daily tasks." ((in 63 reviews)); "If your manager clears an alert; your district manager clears an alert and gets paid more." ((in 44 reviews)); "Leadership is terrible and couldn't care any less about you as a person." ((in 40 reviews))

What are the top reviewed Prime Communications locations?

Houston , Atlanta , Sugar Land , Dallas , Indianapolis , Los Angeles , New York , Saint Louis , San Antonio , Chicago , Raleigh , Austin , Denver , Salt Lake City , Nashville , Jacksonville , Tallahassee , Albany , Fresno , Mobile , Philadelphia , Miami , Pensacola , Greensboro , Fort Worth , Cleveland , Columbus , Birmingham , Huntsville , Milwaukee

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Prime Communications

Prime Communications reviews

3.1

46% would recommend to a friend

(2,272 total reviews)

Akbar Mohamed

58% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

2.9

Culture & values

2.9

Senior management

2.7

Work/Life balance

Prime Communications has an employee rating of 3.1 out of 5 stars, based on 2,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prime Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 24, 2025

It’s a good relay job

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Decent starting hourly unless you live in a high income area. Commissions can be high if you commit fraud or put “ghost lines” on customer accounts.

Cons

Non in-store management is completely out of touch with in store workloads, the economy in general and overall people’s attitude towards phone stores. Higher ups consistently pushing sleazy car salesman type tactics which do work “rarely”. Most newer generation customers are pushed away with this attitude/sales tactic. Commission structure consistently changes every month to find ways of giving you the employee the least amount of money.

2.0

Mar 21, 2025

Unrealistic and Out of Touch Leadership

Retail sales consultant

Recommend

CEO approval

Business Outlook

Pros

Potential for high commission, great coworkers in my store, AT&T discount on service, vendor perks. If you get a good manager, you'll enjoy your work day to day.

Cons

Too much to say in the space available....but to summarize: -Unrealistic minimum sales requirements (new lines and internet) -DMs expect RSCs to commit fraud to hit goals -Docks the manager commission checks if internet sales goals aren't met, but the Internet Air is garbage in comparison to our competitors with fiber options. -"rerate rerate rerate" -Out of touch main office who makes decisions on commission/hourly pay structure in a stagnant market

3.0

Mar 18, 2025

They Alright

Retail sales consultant

Recommend

CEO approval

Business Outlook

Pros

Recently increased hourly pay which has been very helpful

Cons

Promotes strictly employees that regularly commit fraud to beat goals. Cut sick time to 3 days a year besides being strict about taking PTO even if it’s not a “blackout period”.

Viewing 163 - 165 of 2,272 Reviews

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Jobs at Prime Communications

Recruiter Coordinator Analyst

Manager - Customer Experience

IT Helpdesk Technician

Retail Sales Consultant

Retail Store Manager -- AT&T Authorized Retailer

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Prime Communications

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Ratings by category

Ratings by demographic groups

Reviews by job title

It’s a good relay job

Unrealistic and Out of Touch Leadership

They Alright

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