PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
5.0
Oct 22, 2017

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

-This company has the best training staff out of all of the companies I have worked for. They take their time explaining and teaching each of their trainees the products to make sure everyone fully understands the material. -I have never worked for a company where the CEO is not afraid to roll up his sleeves and has rolled up his sleeves to help his sales executives in the field. Personally, I have never worked for a CEO like the one here at PrimePay. - The work environment that the Executives and managers created inside the workforce is truly second to none. -The bonuses and commissions here along with salary are also second to none. They truly invest a ton of time and money into their employees and consistently thank them for the hard work. This company truly is the best company I have ever worked for. Don't take my word for it, experience yourself. When you have the first conversation with a recruiter you will know exactly what I am talking about and how true the above statements are. To give the CEO of this company 'one' thumbs up feels like a disservice to how great he really is. There aren't enough thumbs up icons I could select to describe him and his staff. Again, I encourage whoever views this to see for themselves and I can promise you will not be disappointed.

Cons

No cons at all with this company!

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PrimePay Response
8y
Thank you very much for this review. We are glad you have had such a positive experience here at PrimePay and we’re lucky to have you on the team!
1.0
Sep 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The only thing that comes to mind is that Primepay orders food for employees sometime. I would actually list this as a con. When people can't afford to fix their cars, it's probably a better idea to put the money back into peoples pockets, instead of having terrible pizza once in a blue moon...

Cons

After Zendesk was implemented employees were forced to work twice as hard, with no additional compensation. Work/life balance was zero and no one will guide you. Employees are just numbers. Management does not care.

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PrimePay Response
8y
Thank you for this review. PrimePay is making a concerted effort to make sure the work/life balance for its employees meets everyone’s expectations.
2.0
Sep 27, 2017

Benefits Department

Recommend
CEO approval
Business Outlook

Pros

Always plenty of work to do. Very little down time. Great work/life balance. Most co-workers are good people. Great starting point for your career, but go elsewhere for better opportunities.

Cons

Equal opportunities for advancement does not apply here. Some positions will be posted, some won't be. Some posted positions will be announce, some won't be. Favoritism among the Sr staff towards employees. If you are not someone they talk to regularly you are not on their radar for projects, compliments, or promotions. Job expectations are not clearly defined. Pay in under standard.

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PrimePay Response
8y
Thank you for this feedback. We have recently made changes to ensure all employees are given an equal opportunity to be considered for internal positions.
Viewing 241 - 243 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.