ProCare Therapy reviews

3.2

47% would recommend to a friend

(397 total reviews)

David Alexander

54% approve of CEO

43% positive business outlook

ProCare Therapy has an employee rating of 3.2 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ProCare Therapy employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

397 reviews
1.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone here is under 30.

Cons

I go home everyday working here and cry. I absolutely hate working at this employer with a passion. Even some days I cry in the bathroom. This is one of my first real jobs out of college and I hate going. The pay is livable which only brings me back. I got thrown onto a division (travel) and I have not liked anything about my time here. My team on travel is okay but I had to work so hard for a contract and not have to worry about getting fired anymore. They usually fire you 3 months in with no contract. I really can’t stand everything corporate related to ProCare and would tell everyone to run before starting working here. It’s just highschool drama and people sleeping with upper management to get to higher spots. I’m not even half a year in but I hope I get out before the rest of my hiring class. Just do not want to be the last standing.

avatar
ProCare Therapy Response
11mo
We’re sorry to hear this has been your experience. When you’re comfortable, please reach out to hr@procaretherapy.com—we’d appreciate the opportunity to learn more. We’re committed to creating a better experience for all of our team members and truly value your feedback.
1.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Livable base salary, you meet some kind people, young office (potential con), potential to make a lot of money but you must play dirty to do so.

Cons

This place is an absolute JOKE with a revolving door! It's a pyramid scheme and you'll get stepped on terribly if you don't brown-nose or f* your way to the top. ALL of management within the office is related somehow, whether through blood or intimacy. Management chooses favorites and feeds warm leads to them while forcing others to struggle terribly. Management is all also very young and nobody truly knows how to LEAD by example. Rules only apply to who they want them to apply to. If you find your own groove and aren't doing exactly as they want you to, they will get rid of you with NO hesitation. No sick time, so if you get sick or have an emergency, use your PTO. So sorry if you want to take a vacation, that's just too bad... shouldn't have gotten sick. No work-life balance and the CEO (a raging racist) has no shame about it. Additionally, many people around the office have noticed a trend of POC being fired at an alarmingly higher rate than anybody else. They make you bust your butt to make the company money and when you leave or are fired, your manager inherits your candidates and commission that they did not work for!! Speaking of commission, it is so disrespectfully low. 2% is absolutely crazy. This is a huge fraternity/sorority house and they don't even care to hide it. They tell us to be "better up front" but are liars, deceitful, manipulative, and snakey. They encourage us to be sneaky and steal our neighbor's and friend's candidates, all while telling you to build your army. Favoritism is at an all time high with zero repercussions. Metrics are unreasonable and they've recently made it harder to reach/meet them. For myself and my training class, they never set many of us up for success. They give you terrible mentors and coaches who don't even know what they're doing. These people are heartless and selfish. "Making lives better for those who make lives better"... yeah right. They lowball candidates who know their worth to get more money from themselves. They prey on how bad the current job market is (for employees and contractors). We literally HARRASS people all day everyday and are supposed to be begging them to work for us. Don't even get me started on the predatory negotiation tactics they use. The mind games management plays on employees and encourage us to play with contractors are unbelievable. I could go on for days, I swear but I'll leave it at this. Unless you are in desperate need of a job for now, take the time to find something better. This job has been nothing short of traumatizing, mentally exhausting, and stressful.

avatar
ProCare Therapy Response
1y
Thank you for your feedback. We are so sorry you are disappointed in your experience as a ProCare employee. We strive to be a workplace focused on culture and the success of our team members. We would like the opportunity to listen to your concerns and feedback. Please reach out to us at 1-888-899-1331 or email us at hr@procaretherapy.com
1.0
Jan 16, 2025

Traumatizing Experience

Recommend
CEO approval
Business Outlook

Pros

They pay a livable wage.

Cons

Here's the revised version with inappropriate or overly strong language removed, while maintaining the core message: This was my first real job out of college, and it was a challenging experience. I initially believed that employees in a professional environment would prioritize the well-being of others. At ProCare Therapy, I found that people often prioritized their own interests. While colleagues might seem kind in the short term, it often felt transactional. Management and some successful account executives seemed to share helpful tools and advice selectively, while others were left with less effective guidance and then criticized for not meeting expectations. Building good relationships with management and successful employees appeared necessary for career growth, which sometimes felt more like navigating social dynamics than professional development. Some employees and leaders displayed behavior that I found unprofessional or overly aggressive. There were instances of a lack of respect or empathy for others, which was disappointing. I also observed behavior that suggested favoritism and a focus on personal gain, sometimes at the expense of integrity. Success seemed tied more to networking and relationships than individual talent or effort. I witnessed situations where there was little regard for the candidates we were placing. Decisions often appeared driven by financial incentives rather than fairness or empathy. For instance, during training, we were advised to withhold a promised Christmas bonus unless candidates specifically asked about it. Additionally, advocating for higher wages for candidates was sometimes discouraged, even when it was affordable. I regret not leaving sooner to seek an environment more aligned with my expectations and principles.

Viewing 31 - 33 of 397 Reviews

Glassdoor has 542 ProCare Therapy reviews submitted anonymously by ProCare Therapy employees. Read employee reviews and ratings on Glassdoor to decide if ProCare Therapy is right for you.