Is Progressive Insurance a good company to work for as a Claims Processor?

Claims Processor professionals working at Progressive Insurance have rated their employer with 4.6 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Progressive Insurance employees being 3.8 out of 5 stars. Search open Claims Processor Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Claims Processor interview questions at Progressive Insurance .

Does Progressive Insurance pay Claims Processor employees well?

Claims Processor professionals rate their compensation and benefits at Progressive Insurance with 4.8 out of 5 stars based on 19 anonymously submitted employee reviews. This is 20.7% better than the company average rating for salary and benefits. Find out more about Claims Processor salaries at Progressive Insurance.

How happy are Claims Processor professionals working at Progressive Insurance?

93% of Claims Processor employees at Progressive Insurance would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Claims Processor professionals have also rated Progressive Insurance with a 4.1 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1449) , Customer Service Representative (521) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits are great and 401k is unbeatable" ((in 919 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 827 reviews)); "Flexible schedule and work from home part time" ((in 472 reviews)); "Great culture and very family oriented" ((in 441 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 379 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 356 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 161 reviews)); "I had a great manager and then a terrible one." ((in 134 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 127 reviews)); "Stress and heavy workload can be difficult." ((in 113 reviews))

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Progressive Insurance

Progressive Insurance Claims Processor reviews

4.6

93% would recommend to a friend

(19 total reviews)

Tricia Griffith

93% approve of CEO

76% positive business outlook

Ratings by category

4.8

Compensation and benefits

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Career opportunities

4.1

Work/Life balance

4.1

Senior management

Claims Processor employees have rated Progressive Insurance with 4.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Claims Processor professionals have an excellent working experience there. Progressive Insurance is rated 25% above average by Claims Processor professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

5.0

Sep 19, 2018

Claims Processor experience

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Great community, benefits, flexible scheduling

Cons

Sitting for long periods, high call volume

2.0

Jun 13, 2013

started well--but turned into a nightmare

Claims processor

Recommend

CEO approval

Business Outlook

Pros

can't think of any right now.

Cons

I worked at Progressive 15 years, the last 8 as a claims adjuster. The work load for this job was insane. Employees would find ways to cut corners to avoid losing their jobs. Management was unresponsive and played favorites. I had to leave due to illness which to this day I feel was exacerbated by the terrible stress level I had to deal with there. I hope some of the managers there rot in hell.

1.0

Aug 22, 2010

On My Way Out (Hopefully)

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Quick advancement opportunity if you are willing to work hard.

Cons

Negative atmosphere. Feel like a number.

Viewing 16 - 18 of 19 Reviews

Jobs at Progressive Insurance

Claims Administrative Support Specialist

Claims Adjuster Trainee

Claims Administrative Support Specialist

Claims Administrative Support Specialist

Claims Adjuster Trainee

Spokane Valley, Spokane, WA

$26 - $28 /hr

(Employer provided)

View job

Progressive Insurance reviews FAQs

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Progressive Insurance

Progressive Insurance Claims Processor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Claims Processor experience

started well--but turned into a nightmare

On My Way Out (Hopefully)

Jobs at Progressive Insurance

Progressive Insurance reviews FAQs

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