Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,004 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Dec 5, 2024

Run

Recommend
CEO approval
Business Outlook

Pros

Not applicable, nothing good to say.

Cons

Soul sucking, existential crisis causing, Therapy required to recover

3.0
Sep 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I love the benefits here and groups you can join to keep up to date and in touch with others across the organization. Gainshare is also a plus to work towards. It's an annual bonus granted the whole organization based on a percent of your salary, company stock position, and performance (I believe). It's usually deposited before the New Year; maybe around November-ish. It's a GREAT addition and a plus to have before Christmas. The offer an opportunity for you to try a different role for a while and then you can apply for that role.

Cons

While I love learning about insurance in different states, the call volume is high, the shifts offered for customer service are usually horrible. The company used to allow shift bids AFTER training. Now, you can bid for a different shift 6 months after employment unless you make a special request to your HR coodinator. The shifts are usually 2nd shift and always include a weekend day. For example: Saturday, Tuesday, Wednesday, Thursday, Friday 2pm-11pm or 10am-7pm or 10am -9pm I rate this a 3 for the high call volume, confusing guideline templates, and rough shift offers.

Viewing 346 - 348 of 9,004 Reviews

Glassdoor has 9,274 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.