Progressive Insurance reviews

3.8

74% would recommend to a friend

(1,733 total reviews)
avatar

Tricia Griffith

87% approve of CEO

75% positive business outlook

Reviews by job title

2K reviews

Reviews about "Culture"

Return to all reviews
4.0
Mar 24, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

You have A lot of autonomy Supportive management

Cons

Can he long hours. Dealing with challenging customers

1.0
Mar 24, 2026

Horrible place to work for

Recommend
CEO approval
Business Outlook

Pros

One of the pros is you do get a lot of time off decent benefits and flexibility in your workday if your not overwhelmed

Cons

The biggest downside to this company is its management and overall culture. Leadership struggles to make decisions and operates in a very disorganized manner. Employees are consistently overloaded with work, leading to burnout, high stress, and unrealistic performance expectations. There is also a noticeable level of favoritism, and both directors and upper management often fail to listen to employee concerns. While they promote the idea of work-life balance and claim to value their staff, the reality does not reflect that message. As the company has grown, staffing has not kept pace, leaving teams understaffed, overworked, and operating in constant chaos. Compensation is also below what other insurance carriers offer for similar roles. Perhaps most concerning, instead of holding underperformers accountable, expectations are lowered for them—while high performers are pushed to their limits or out the door entirely. Overall, I would not recommend this company as a place of employment.

4.0
Mar 23, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Great company and culture Remote Flexibility and options with schedules

Cons

Customers can be annoyed just due to the fact it’s insurance

Viewing 34 - 36 of 1,733 Reviews

Glassdoor has 9,310 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.