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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,994 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Feb 5, 2016

      Senior Claims Adjuster

      Senior claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      More autonomy, ok pay, supervisors are awesome (if you get the right one), good training, good culture, better catering than some other departments, bigger budget than CSR department, much much more career opportunities than any other department.

      Cons

      Lots of claims, more numbers driven, supervisors vary so much that your experience can be night or day, very fast paced, you have to frequently work through lunch in order to get things done, you can get claims from different time zones which makes your work difficult in catching the person, training is always evolving which is good for the newcomer but bad for the others who don't get the same consideration for why something wasn't working.

      1.0
      Jan 3, 2025

      I HATE THIS JOB

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Green alert ( if available) Gainshare

      Cons

      Everything!!! From lack of training in onboarding to micromanagers. Not properly trained Thrown out there Forced to make offers ( sales) even though we are NOT sales. They tell us how to offer and are pushy At first they tell you you have help ( Assist) and they tell you that you don’t have to sell but once you get on, they will write you up for not meeting sales metrics ( again we are NOT SALES) Back to back calls like slaves You will be chastised for calling for help even though you’re not properly trained A bunch of fast food / target like leaders disguised as “supervisors” I absolutely dislike this company and this job. Been miserable for the almost 2 years . This job is overwhelming, stressful. Overworked, underpaid. System issues. I’m over it and I’ll be quitting soon

      5.0
      May 14, 2019

      Love coming to work

      Claims adjuster trainee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co-workers, true team environment, busy - day flies by, starting pay, support from superiors, training program

      Cons

      Not for faint of heart - not just a desk job. Must be smart’, critical thinking, work quick and independently, communication skills must be superior’, handle stress, claims adjusters do not go out in the field - separate repair reps for inspections

      Viewing 55 - 57 of 8,994 Reviews
      Related searches: Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance interviews | Progressive Insurance conversations
      ReviewsProgressive Insurance reviews

      Glassdoor has 9,263 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.