3.0
May 31, 2014
About what you would expect from a company of this size.
Anonymous employee
Current employee, more than 5 years
Cleveland, OH
Recommend
CEO approval
Business Outlook
Pros
As far as pay and benefits, they know how to dangle the carrot at just the right place...they CAN be competitive with pay and benefits, when they want to be.
Cons
Very little regard for employee advice or opinions. The corporate process people are so concerned with making changes universal across state lines, that they ignore the local market needs of claims handling. Their central unit, or CCU, has and continues to be a huge hindrance on efficiency and/or positive customer experiences. Favoritism with managers/employees runs rampant, and promotional opportunities are extremely minimal unless you're willing to move.