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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,999 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Feb 9, 2011

      Pretty good company, terrible job

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good training, they invest a lot in their people Very good people, everyone knows what they are doing Supportive team leaders

      Cons

      Lots and lots of hours are required, and frankly expected... but you aren't supposed to work them due to overtime laws! No outside of the box thinking at all, just get it done Too much work to reasonably complete up to a good standard.

      3.0
      Feb 7, 2011

      Decent start for a recent grad

      Claims generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started here fresh out of University...great advancement, as far as salary was concerned Good management, depending on the department you work in. Willing to give someone the training they need to start

      Cons

      but job advancement is only possibly if a) you work in a tremendously large office with plenty of turnover (not hard to find in some locations); or b) willingness to relocate. Pay seems to be lower than some other companies with similar positions

      4.0
      Jan 11, 2011

      Wonderful opportunity for those fresh out of college.

      Claims generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is relatively good compared to other jobs of similar skill. Low to Mid 40s to start plus cost of living adjustments to the salary based on higher or lower cost areas (e.g New York, LA, Miami). Relative ease of requesting and being given time off. If you are not seeing opportunity to move into more difficult areas of claim handling ( bodily injury, SIU, Fire/Theft) within 2 years it means you simply do not have what it takes to progress. By the time you are truly proficient at your current role often times opportunities for interviewing for promotions present themselves.

      Cons

      Unrealistic expectations for workload. At times you are working to hit customer call back measurements that do not allow for a thorough examination and understanding of a claim prior to customer interface. Mondays especially serve as a difficult day to find balance between serving new claims, following up on older claims and answering incoming calls for questions unrelated to your own workload.

      Viewing 8827 - 8829 of 8,999 Reviews
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      Glassdoor has 9,268 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.