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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,999 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Jun 17, 2011

      Great job during college

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back, easy, paid training, end of year bonus based on company profit/performance

      Cons

      No real opportunities for advancement outside of Cleveland (unless you want to be a manager). It's a job not a career.

      2.0
      May 3, 2011

      It's not like it use to be it is all number driven now

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is comparable to the market

      Cons

      No consistency in management from one group to the next. In order to advance you need to be one of the favorites and male. Hard work and dedication do not come into play. They no longer care about the people. When I first started it was all about the employees. I enjoyed coming to work and giving 110%. That is no longer the case. I come in do what I'm told and leave. I no longer feel that I can express my opinion. I have lost many friends here due to down sizing or better opportunities.

      4.0
      Feb 19, 2011

      Good people, stable company, no hopes of career advancement

      Direct sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Progressive has been a very positive experience for a working environment. The people are great, I've had multiple supervisors that I got along with well, and I enjoyed the culture, the decorations of the buildings, and the fact that there are many venues for even low end employees to provide feedback to senior management (including blogs, feedback tools, surveys and more). The company is financially stable, profitable, and it's only getting better. The advertising with Flo (and the new Messenger character) has been making the phones ring, and you can see from the public filings that the company is grew more than every major competitor in the auto insurance industry last year. This is going to make for a place where you can feel secure that your job should be safe for quite some time - and on top of that, yearly bonuses are based on certain measures of the company's success - last year was a strong year for this bonus, and signs are still good for more.

      Cons

      Career advancement, particularly from the contact center, has been non existent. After multiple years of working for the company, and looking for areas to advance both within the same department and in other areas, I've come to the determination that when you're in the contact center, you're stuck there. Of probably a couple hundred people I've had the honor of knowing in my time with the company, I've seen one or two advance to a better position. The most you can generally hope for is a lateral move, and even that is exceptionally difficult to pull off.

      Viewing 8824 - 8826 of 8,999 Reviews
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      Glassdoor has 9,268 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.