Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,995 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Great starting salaries, great benefits, great 401k. I was hired on at $52,000 with zero insurance experience, handed keys to a 2017 Ford Escape, a new laptop and new cell phone on day one.... Sounds amazing, right? Then you go to training. Your first 8-12 weeks with the company you will be in “training”. This is in one of 4 places, Cleveland, Austin, Tampa or Tempe AZ. You’re there a min or two weeks straight usually and as much as 6 weeks depending on your local manager. The training staff of Progressive truly cares and enjoys their jobs, and that shows. Imagine having to onboard upwards of 200+ new employees every two weeks, most of whom are in their early 20’s. Yikes. While at “training” you’re basically given the run of whatever city you’re in (Cleveland for me). You’re treated pretty darn good, given tours of the main campus, you meet the CEO, and are 100% “sold” on the company. You’re given a rental car, a cash card with $450 on it and set free after 5pm daily. It’s amazing some of these kids don’t die during the course of training. My training in Cleveland was 100% positive, and I graduated in both of my classes in the top 2%, and seemed destined for a long career with Pro. Keep in mind I have had only 3 jobs in my life (40y.o.) and thought I would retire from Progressive. I LOVED this company until I got back to my local city and was under local management. See cons...

Cons

Workload, local/regional management. I loved everything about this company until I was put under local management. My manager was completely new to the position, ignorant to what employees needed, stubborned and downright hateful when asked questions or challenged in ANY way. God forbid someone 10+ years older have an opinion.... Progressive LOVES 20 something’s that haven’t developed an opinion of the world, and that was all of my coworkers. Do not take this job if you’re headstrong and have an opinion. You will be continually stifled and ridiculed until you quit. And this is coming from someone in retail management for 20 years... They preach Work/Life balance, but not a day passed that I wasn’t making calls or dealing with estimates WAY past the 5pm hour, and many many times on my “weekends”. If I decided I wanted to enjoy my “weekend” and pushed off “work” on a Saturday, I would be buried on the following Monday with little chance to get though the workload I had. After 4 months of this hell, I literally just didn’t show up one Monday. Covertly I dropped off all my Progressive related gear, car, laptop, phone etc at the local office and just quit. It was THAT bad. I’m 40. I’ve NEVER quit a company not even at 16 years old, without at least two weeks notice, but when you are just bullied and treated like garbage by your direct boss, sometimes you have to do what you have to do.

3.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Good training, a very efficient company, profit sharing, benefits are competitive, outside adjusters get a company car and cellphone, and will be able to secure an adjusters license.

Cons

Workload is high, you are a salaried employee and will likely have to work overtime, lots of micro management, who you have as a manager can greatly affect your happiness. Pay rate is not competitive, once you have some experience, you can jump companies and instantly make 10k more a year. There is a reason a lot of people used to work at Progessive insurance.

3.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great onboarding and new hire training process, goal-oriented and values-driven workplace.

Cons

Poor leadership development among lower-level supervisors, difficult/impossible to track individual performance, poor feedback on individual performance/guidance toward success.

Viewing 100 - 102 of 8,995 Reviews

Glassdoor has 9,264 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.