Progressive Insurance reviews

Too many metrics to meet (even when an employee is considered a "Trainee". I worked here for three months and was not given the time to catch up to the speed of other employees who had 3-4 years experience. The workload was EXTREME from the beginning. Supervisor was apathetic toward my success and seemed to have way too much work of his own to even try and help a new employee. I was assigned claim after claim after claim until they snowballed and I was in over my head. I couldn't get one claim finished before I would be assigned three more. I walked in to work day after day with my "diary" (work log) with over 30 items that needed to be addressed. There was no chance for me. Every day my stomach was in knots, some times I cried at my desk, not from having to deal with angry customers, but from the anxiety of the extreme workload. There seemed to be no way I could ever catch up and no one willing to help. Other employees seemed to have the process "figured out", but I never got there. I took a medical leave of absence due to the severe anxiety and ultimately resigned. My advice to prospective applicants is to think hard about accepting a position with Progressive if you don't handle stress well.

No overtime pay, yet expected to work 55-70hrs per wk, ridiculous workload expected to be completed, no integrity in the leadership whatsoever! Since I've left, I get no responses to requests for info about my 401k provider or how to track down my W2, CRICKETS! Not even an "I don't know" just absolutely no response whatsoever. I was told "we want to see you succeed and we will help you in any way we can, just let us know when you have interviews for other positions and we will give you the time you need to attend those" and when I scheduled my first interview I was "offered" a chance to resign that very day. With the verbal commitment from the HR manager that I would have accessibility to her to get any info I need. She's never responded to me, neither has my previous supervisor. Horrible integrity. I could go on and on. No wonder there is a class action law suit against them. I have witnessed my coworkers using their earned time off just to come into work and catch up, without having to be on the loop calls, and I've seen them so stressed out that they literally vomit every morning because they work so damn hard yet keep getting put on a performance plan. I'll say it again and again, worst place I've ever worked in my life!!!