Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,997 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Oct 21, 2018

Work-life balance is awful

Recommend
CEO approval
Business Outlook

Pros

The people you work with are awesome and the work environment is pretty good.

Cons

Work-life balance is not good. The claims positions are salaried. They overload you with claims and you end up either working through lunch or staying late, or both everyday. - if you take vacation time off, when you return to work.. you have to make up for the claims that you missed, and you get overloaded. It’s truly awful. - Promotions are very political, and often are not given based on ones actual skills and abilities. - Entry level positions are growing fast, but positions that are above ground level are far and few.

5.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I was a claims adjuster trainee at Progressive. I have to say, the managers really show that they care about you and value you as an employee. The employees are hardworking, helpful, supportive, and do their best for both the insured and claimant. The benefits are very generous, and the pay is above average for the industry. Progressive promotes a positive work environment, and has high ethical standards. Unfortunately, due to severe anxiety that I'm in intensive treatment for now, I left after about two and a half months. If it wasn't for my anxiety disorder, I would have stayed with this company for a very long time. I feel sad that I'm not still there.

Cons

I can't really think of any cons, as long as you are a hard worker and truly enjoy helping people, even in tough situations such as a car accident.

5.0
Nov 6, 2015

Claims Adjuster

Recommend
CEO approval
Business Outlook

Pros

Great company and benefits. Supervisors and managers are very laid back with arrival and departure of work. Work is team based but individual work can show who is a star and not a star no drug test

Cons

Annoying customers, alot of knowledge that must be learned as far as the policies. Training was very fun but wasn't very helpful for state specifics. Instructors prepared for the basics of adjusting a claim. The real training starts after 2 week period of training

Viewing 124 - 126 of 8,997 Reviews

Glassdoor has 9,266 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.