Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,997 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

- Starting pay was within standards. - Training was detailed and accurate, also the 1 week in Ohio was great. - You will stay busy, Multitask delight.

Cons

- The pace that is required is very intense, do not be surprised to take on 5-8 new claims a day. Sometimes a claim will take a day or several weeks or longer, you have to monitor them all the time. If you fall behind in the slightest, you will be struggling to catch up.

1.0
Nov 4, 2019

Avoid

Recommend
CEO approval
Business Outlook

Pros

Some of the people are really nice, and that makes the job cool, and welcoming. You get to work from home after being onsite for 6 months.

Cons

This place has so many things they need to improve on its crazy. My best advise for anyone considering this place ask yourself one question: is this place actually better than my current job? If you have a good job, and are thinking of leaving it to come here. DO NOT DO IT!!! this job and the management will stress you out. There is no work life balance because the schedules are bad, and at the end of the day you will be left hating coming here. And because you have to earn your time off it’s really hard to actually get time off without unpaid time or an occurrence. They aren’t here to help you like they want you to believe.

1.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

A paycheck that's always on time.

Cons

At Progressive, you'll get worked like a Hebrew slave with little to no regard from them for your actual well being. Sadly, the company says one thing ("we care about our employees," for example) and then does something completely different. In the call center, which involved customer service and sales (as well as other silly departments that basically do the same thing), you're watched like a hawk to make sure you're "available" as much as possible (~80% with lunch and breaks) to take calls from irate customers who seek to punish you for simply doing your job. PSP (in sales) is by far the stupidest and most meaningless thing I've ever come across. Management is full of phony smiles and high fives as a way of "showing appreciation" and increasing retention, but thankfully some of us see through the cracks. lest I forget, management thinks they're completely untouchable (which unfortunately they are) and seem to get away with things that are, to say the very least, unethical and probably illegal. If you want to be treated like a human being and keep your dignity intact, I implore you to search elsewhere for employment. this company will promise you the world to get you in the door, just to rob you starting on day 1.

Viewing 136 - 138 of 8,997 Reviews

Glassdoor has 9,266 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.