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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,997 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Apr 21, 2018

      Goodbye Personal Life

      Claims adjuster/generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is helpful and drama free. Pay is decent… if you only worked the hours they hired you to work.

      Cons

      They hire you knowing it’ll take a good year before you can even think of leaving on time. I constantly worked 11+ hour days. I’d skip my lunch so I was not there even later. The pay is good, if you don’t factor in the amount of overtime you’ll work. I was always under the understanding that salary meant you work till the job is done but if you’re constantly required to stay there till a certain time to ensure you didn’t get a new claim there’s no give-and-take it’s just take.

      3.0
      Jan 17, 2018

      Customer service representative sr.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainshare, ability to work from home, decent benefits, great co-workers.

      Cons

      Work life balance sucks. I note in some of these reviews it says that's not an issue, but most are not in the customer service roll. Scheduling is very rigid. Attendance policy is now black and white. Whether you call off to day drink or call off because you are ill (Dr note provided), both are treated the same. Extreme micromanagement. Heavy call load constantly. Main metric based off of cross selling homeowners insurance instead of focusing on servicing.

      1.0
      Mar 12, 2017

      Claims adjuster

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many best I can say are good benefits that's all I can say. Wish there were more and need to have 20 words in the category

      Cons

      Brutal work load, very weak low level managers, favoritism is a huge problem. Need 12 hours a day to do the work properly and not paid overtime.

      Viewing 142 - 144 of 8,997 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,266 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.